Review for Riker's Automotive And Tire Centers Inc.
Jon S. on 05/23/2013
Jon said this business was not friendly and they charged him for something he has never heard of before, but he chose not to elaborate. They did not give him a reminder sticker for his next oil change. He said he would not recommend them based on this experience.
Vehicle: Mazda 3
Service Date: 05/20/2013
Review Created: 05/23/2013
This review was collected via phone interview by Customer Research Inc.
Ron G. at Riker's Automotive And Tire Centers Inc. responded on 06/03/2013
Jon, we found that your drain plug was damaged along with the drain plug gasket. We consider this a vital part of the oil change, letting people know when something is wrong with your car. It was a $5.00 part that if left alone, could cost you and engine. I have mail the oil change sticker that we forgot to put on your car, to your address. Sorry for the inconvenience.