Riker's Automotive And Tire Centers Inc.


Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

407 Reviews

94% Would Recommend
Latest Review 8 months ago

Review for Riker's Automotive And Tire Centers Inc.
Jon S. on 05/23/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Jon said this business was not friendly and they charged him for something he has never heard of before, but he chose not to elaborate. They did not give him a reminder sticker for his next oil change. He said he would not recommend them based on this experience.
Vehicle: Mazda 3
Category: Service
Service Date: 05/20/2013
Review Created: 05/23/2013
This review was collected via phone interview by Customer Research Inc.
Ron G. at Riker's Automotive And Tire Centers Inc. responded on 06/03/2013
Jon, we found that your drain plug was damaged along with the drain plug gasket. We consider this a vital part of the oil change, letting people know when something is wrong with your car. It was a $5.00 part that if left alone, could cost you and engine. I have mail the oil change sticker that we forgot to put on your car, to your address. Sorry for the inconvenience.