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Riker's Automotive And Tire Centers Inc.

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(414 Reviews)
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About

A Brief History of Riker’s Automotive & Tire
1909-1983
Since the creation of the automobile, the Riker family has been repairing vehicles in central Florida. Before that, David O. Riker built and repaired wagon wheels locally.

In 1939, Orval A. Riker purchased commercial land and constructed a large repair facility with a gasoline
A Brief History of Riker’s Automotive & Tire
1909-1983
Since the creation of the automobile, the Riker family has been repairing vehicles in central Florida. Before that, David O. Riker built and repaired wagon wheels locally.

In 1939, Orval A. Riker purchased commercial land and constructed a large repair facility with a gasoline pump out front. He named the shop O.A.Riker and Son Garage. Although this shop was sold in the 1970s, it is still being used for auto repair today.

In 1973, O. Vernon Riker opened his first Chevron service station, located at 6908 Sandlake Rd. near I-4. He soon had two additional stations, one in the town of Windermere and another at Sandlake near the airport. These stations all had service bays and did complete automotive repairs.

1983-Present
In 1984, V. Brent Riker opened a Mobil station on International Dr. near the Civic Center. This station had three service bays, did complete automotive repairs, and was one of the first Mobil Lube Express stations in Florida. Riker’s also operated tow trucks from the station. It was not long before these three bays had more repair work than could be done. Land was purchased and the present day ten-bay facility was constructed at 5700 Central Florida Parkway. To date, this shop is the only Bridgestone/Firestone affiliated dealer with an Orlando address.

In 1997, the Mobil station was rebuilt without service bays and the towing business was moved to 1930 Central Florida Parkway.

In 2000, the business was again expanded to a three bay Pennzoil Express Lube with a full service carwash at 5694 Central Florida Parkway.

In 2007, the Riker legacy continued to grow when the newest location opened at 7375 South Orange Avenue.
...more

Categories
Firestone Repair Shop, Tire Repair, Tire Sales and Repair
Contact
(407) 238-9800

Business Hours

Mon
7:00 AM - 10:00 PM
Tue
7:00 AM - 10:00 PM
Wed
7:00 AM - 10:00 PM
Thu
7:00 AM - 10:00 PM
Fri
7:00 AM - 10:00 PM
Sat
7:00 AM - 5:00 PM
Sun
9:00 AM - 4:00 PM
* Eastern Time (US & Canada)
5700 Central Florida Pkwy Orlando, FL 32821
Riker's Automotive And Tire Centers Inc.'s Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(414 Reviews)

DM
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DON/STEVE M.
Orlando, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/02/2013
verified customer Verified Customer
Beware
Never again will I take any of my 4 cars to Rikers. They estimated 1500.00 to repair my Santa Fe AC and billed me 159.00 for Diagnostics and and idle repair. The idle repair did not work. Subsequently, I had the AC fixed and at Orlando Hyundai for 269.00 and the idle problem repaired by replacing a inexpensive valve gasket - It was leaking on to a spark plug, causing skipping. So long Rikers!!
Not Recommended
Ron G. from Riker's Automotive And Tire Centers Inc. responded on 10/03/2013 06:17 AM

Mr. Mccrary;
After speaking to the Service Manager, I have determined that sometimes, the simple fix can elude us.

At this point, I understand, that I probably can not do or say anything that will correct this mistake, but I would like to try.
Please understand that the diagnosis to replace the compressor was what we thought was needed at the time. It looks like there was a different issue altogether, and maybe, just maybe, the Dealer knew of the simple fix because they have seen the problem before. 

I appreciate the fact that you took the car for a second opinion, I would do the same thing and I am glad that it worked out for you.

The other issue regarding the skipping, I do not see anything written down on our paperwork that notes a miss, or skipping, only that the idle was fast and we removed the Idle Speed Accuator and cleaned it. (That stopped the high idle).

With that said, I will be sending you a check for the $185.55, along with a couple of free oil change cards, hoping that you will not completly write us off.
I understand that we missed this one, and DO NOT want to lose your family as a customer.

Ron Goins
General Manager
rikersauto@rikersauto.com
407-238-9990 fax

P.S.  If it is at all possible for you to send over, by fax or email, the repair order from the Dealer for us to discuss with our technician, I would appreciate it. 

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