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Riley & Sons Collision & Mechanical Specialists

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(466 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
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ReScore Average
100
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Business Details

About

Company Overview

Riley and Sons is a full-service automotive repair facility. The full servcies include collision repair & painting to engine repair and replacement. Riley & Sons was established in 1957, and is the largest family owned collision repair facility in
Company Overview

Riley and Sons is a full-service automotive repair facility. The full servcies include collision repair & painting to engine repair and replacement. Riley & Sons was established in 1957, and is the largest family owned collision repair facility in Madision County.
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Categories
Auto Repair, Collision Repair, Car Maintenance
Contact
(765) 649-4902
Opening in 9 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
2394 E 400 S Anderson, IN 46017-9547
Riley & Sons Collision & Mechanical Specialists' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(466 Reviews)

RD
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Ron D.
New Castle, IN
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/22/2016
Very average and mediocre
Had my 3 month old vehicle repaired at the New Castle location, while it was in the process of transitioning from Smiley's Body shop to Riley and Sons. The first repair was a joke...blotchy paint, overspray etc. I can't believe they actually gave the car back to me. They repainted everything they touched, it was better but still just an average job. Still mottled and inconsistent. Unfortunately I just have to accept it now, because the shop seems to not have the ability to improve or understand what the problem is with the paint process.
Not Recommended
David D. from Riley & Sons Collision & Mechanical Specialists responded on 02/26/2016 10:34 AM

Ron, I am sorry that the repairs were not to your satisfaction. I have left you two messages in an effort to resolve any issues, but have been unable to reach you.  I know your vehicle was originally repaired under the other ownership; however, Riley & Sons as the new owner is more than glad to try to resolve your concerns.  Please feel free to contact me at my office at 765-649-4902 or you can email me at gm@rileyandsons.com.  It is our goal that our customers leave 100% satisfied. I hope you allow me the opportunity to address these items.  Dave Driggers Co-Owner

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