Roadrunner Automotive


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

236 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
92% Business Response
Latest Review 10 days ago
Thomas C. on 09/15/2017
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"Quick work under estimate"
Replaced all 4 struts and brakes, estimated a day to complete work, got it done in 6 hours.
Vehicle: Ford Expedition
Service Date: 09/13/2017
Review Created: 09/15/2017 05:30 PM
Brian H. at Roadrunner Automotive responded on 09/20/2017

Thank You Thomas!

The Roadrunner Team.

Hugh C. on 09/13/2017
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"Volvo Alternator."
Brian replaced my faulty alternator and now the car runs perfect. I also asked him to adjust my parking break which he did at no extra charge.
Good, honest and a fair price too.
Vehicle: Volvo 240
Service Date: 09/08/2017
Review Created: 09/13/2017 12:42 PM
Brian H. at Roadrunner Automotive responded on 09/20/2017

Thank You Hugh!

The Roadrunner Team

Fred S. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Got my car smogged in 10 minutes!
Vehicle: Ford Mustang
Service Date: 09/05/2017
Review Created: 09/07/2017 12:35 PM
Brian H. at Roadrunner Automotive responded on 09/12/2017

Thank You Fred!

The Roadrunner Team

Joshua P. on 09/02/2017
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"Professional and Friendly"
Professional and friendly service. Overall good experience and would go back again.
Vehicle: Buick Lucerne
Service Date: 08/31/2017
Review Created: 09/02/2017 10:32 AM
Brian H. at Roadrunner Automotive responded on 09/06/2017

Thank You Joshua!

The Roadrunner Team

Andrea E. on 09/02/2017
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"Very Efficient crew"
Smog was very quick
Vehicle: Cadillac Escalade
Service Date: 08/31/2017
Review Created: 09/02/2017 07:05 AM
Brian H. at Roadrunner Automotive responded on 09/06/2017

Thanks Andrea!

The Roadrunner Team

Donald W. on 08/31/2017
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Spoke with Kartik. He said he had a really good experience. The person that assisted him was great. He got in right away and the service was done quickly.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/29/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Brian H. at Roadrunner Automotive responded on 09/20/2017

Thank You Kartik!

The Roadrunner Team

Ted C. on 08/30/2017
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Ted said the staff did what he asked. It was done at the time they estimated and it's all good.
Vehicle: Toyota Tundra
Category: Service
Service Date: 07/31/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Brian H. at Roadrunner Automotive responded on 09/12/2017

Thank You Ted!

The Roadrunner Team

Charles H. on 08/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Charles said this business was good.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/22/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Brian H. at Roadrunner Automotive responded on 09/06/2017

Thank You Charles!

The Roadrunner Team

Savanna S. on 08/25/2017
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Savanna said she had no issues and she had a very pleasant experience.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 08/21/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Brian H. at Roadrunner Automotive responded on 09/12/2017

Thank You Savanna!

The Roadrunner Team.

Scott S. on 08/17/2017
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"Great service"
And pricing
Vehicle: Honda Pilot
Service Date: 08/15/2017
Review Created: 08/17/2017 04:59 AM
Brian H. at Roadrunner Automotive responded on 08/21/2017

Thanks Scott!

The Roadrunner Team

Shirley B. on 08/17/2017
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Shirley said this business was absolutely fabulous. They had air-conditioner. The staff was well mannered and she was in and out within 15 minutes.
Vehicle: Toyota RAV4
Category: Service
Service Date: 08/01/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Dee P. on 08/16/2017
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"I value the second opinion and repair"
Good job! I'm back on the road again and feel safe
Vehicle: Ford Fusion
Service Date: 08/14/2017
Review Created: 08/16/2017 09:32 PM
Brian H. at Roadrunner Automotive responded on 08/21/2017

Thanks Dee!

The Roadrunner Team

Nyia W. on 08/07/2017
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Nyia said her overall experience with this business was awesome. They were nice, quick and efficient. Everything was really good and she thanked them for it. She will be back and she's bringing her sister with her.
Vehicle: Dodge Dakota
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Mick C. on 07/31/2017
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"Great service!"
Auto repair is very highly competitive, and sometimes difficult to navigate when you're not really a gear head. When you find a good mechanic, and the good ones are in the same ballpark pricewise (don't try to save too much $ on something this important), the difference maker is often the service, the people skills of the shop. Roadrunner has always been great, fair and honest with recommendations, not trying to fix things that don't need it or oversell anything, and extremely friendly. I will be back as often as needed (hopefully just oil changes and routine maintenance lol) and will no doubt get the same great service each time, highly recommend to family, friends and anyone! Oh, almost forgot, a portion of every credit card transaction goes to a local charity!
Vehicle: Ford Expedition EL
Service Date: 07/07/2017
Review Created: 07/31/2017 09:20 AM
Brian H. at Roadrunner Automotive responded on 08/01/2017

Wow! Thank you for the awesome review Mick! Brian

Damia H. on 07/31/2017
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Damia said the experience was great and they did a great job. They were quick and they communicated well.
Vehicle: Toyota Prius
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Brian H. at Roadrunner Automotive responded on 09/12/2017

Thank You Damia!

The Roadrunner Team

Johnna K. on 07/31/2017
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Johnna said the business did what she asked them to do and more. Plus they saved her money.
Vehicle: Subaru Legacy Wagon
Category: Service
Service Date: 06/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Brian H. at Roadrunner Automotive responded on 08/03/2017

Thank You Johnna!

The Roadrunner Team

Dennis A. on 07/28/2017
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Dennis said this business is very polite, quick, efficient and they do a good job.
Vehicle: Subaru Outback
Category: Service
Service Date: 07/10/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Matthew S. on 07/28/2017
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Matthew said the business is nice.
Vehicle: Ford Mustang
Category: Service
Service Date: 07/10/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Brian H. at Roadrunner Automotive responded on 08/01/2017

Thank you Matthew! Brian

Davey G. on 07/26/2017
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Spoke with Christen. She said this business gave her no problems. It was great, timely service.
Vehicle: Lexus RX 350
Category: Service
Service Date: 07/24/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Brian H. at Roadrunner Automotive responded on 08/01/2017

Thank you Christen! Brian

Lew S. on 07/25/2017
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Spoke with Patricia. She said the mechanic did very good work. They are a good friend of hers. Whenever she calls for an appointment they get her in within a day or two.
Vehicle: Ford F-150
Category: Service
Service Date: 07/11/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Brian H. at Roadrunner Automotive responded on 08/01/2017

Thank you Patricia! So sorry to hear about Lew. Let us know if you need anything or just want some company. Sincerely, Brian. 

Displaying Review 1 - 20 of 236 in total