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Roberson RV

Average Score
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(12 Reviews)
-33
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-33
Net Promoter Score ®

Business Details

Categories
RV Sales, RV Service
Contact
(503) 370-2555
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
3780 Turner Road SE Salem, OR 97302
Roberson RV's Reviews
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(12 Reviews)

DL
David L.
OR
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/20/2011
verified customer Verified Customer
Category: Service
Spoke with Victoria. She said the vehicle took approximately one or two weeks longer than promised. They told her it was because they were behind on work. She was not completely satisfied with the quality of service work, because they left a few services unfinished. The business is aware of these issues. She would not recommend this business for the reasons already stated. In a past experience she told them the amount they were charged was outrageous and they were willing to work with her.
Not Recommended
Tammy R. from Roberson RV responded on 08/05/2011 11:21 AM
When Victoria came in, there was quite a lot of work ahead of her. We thought she seemed OK with waiting, if necessary. The work completed was on the outside of the rig and we did not notice a carpet issue on the inside. We made a follow up call today and apologized for the time it took and confirmed that the repair was done right. She will be in soon to have us fix the interior carpet issue and add some new work. She seemed very happy with the solution we have proposed.
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