business image

Roberson RV

Average Score
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(12 Reviews)
-33
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-33
Net Promoter Score ®

Business Details

Categories
RV Sales, RV Service
Contact
(503) 370-2555
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
3780 Turner Road SE Salem, OR 97302
Roberson RV's Reviews
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(12 Reviews)

RC
Raymond C.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/06/2012
verified customer Verified Customer
Category: Sales
Raymond said the finance manager has not followed through with verbal promises he made to him. The finance manager was going to call the bank and then call him to adjust the payment due date but he never called him back. He has never bought a $30,000 vehicle where the gas tank was not filled up for him and that is poor customer service. He was not completely satisfied with the handling of the financing because of the reasons already stated. He was not completely satisfied with the delivery of his vehicle because of the reasons already stated. The business could serve him better by having the salesperson follow-up with him after his purchase.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.