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Roberson RV

Average Score
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(12 Reviews)
-33
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Score Details

5 stars
33%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
58%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-33
Net Promoter Score ®

Business Details

Categories
RV Sales, RV Service
Contact
(503) 370-2555
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
3780 Turner Road SE Salem, OR 97302
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Roberson RV's Reviews
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(12 Reviews)
Write a Review
Recent Reviews
LM
Louise M.
OR
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/18/2011
verified customer Verified Customer
Category: Service
Louise said she was not given a promised set date. She would not recommend this business to others because she said she feels the service manager does not know what he was doing.
Not Recommended
Tammy R. from Roberson RV responded on 10/25/2011 02:44 PM
We were sorry it took so long to locate the special product needed to complete the repair to Louise's rig. It required sending a sample of panelling to the factory for matching and the resulting repair was very nice, but it did take a long time. We were glad that she was ultimately completely satisfied.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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