Review for Roberson RV
Louise M. on 10/18/2011
Louise said she was not given a promised set date. She would not recommend this business to others because she said she feels the service manager does not know what he was doing.
Review Created: 10/18/2011
This review was collected via phone interview by Customer Research Inc.
Tammy R. at Roberson RV responded on 10/25/2011
We were sorry it took so long to locate the special product needed to complete the repair to Louise's rig. It required sending a sample of panelling to the factory for matching and the resulting repair was very nice, but it did take a long time. We were glad that she was ultimately completely satisfied.