Spoke with Norman. He said he took his vehicle in for a simple fix that was supposed to take about an hour. But 6 weeks later it still wasn't finished due to a parts delay. He said he felt 6 weeks was way too long to have a hose and a light bulb replaced. He wanted to utilize his vehicle so he picked it up and told them he would bring it back when he had time. The business could better serve him by being more prompt with repairs.
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