Rolling Bay Automotive


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

312 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago
Celia M. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Celia said she had no problem with this business.
Vehicle: Ford Expedition EL
Category: Service
Service Date: 09/15/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Richard B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said everything was done promptly and everything at the business went well. The shuttle was very convenient and he enjoys doing business there.
Vehicle: Acura Legend
Category: Service
Service Date: 09/13/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Lily D. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lily said the vehicle now sounds perfect and she was happy with that. She was pleased with the staff because they dropped her off at home and picked her up from home when the vehicle was ready. She liked that when she brought her vehicle in with concerns they fit her in to their schedule right away.
Vehicle: Toyota Prius
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Julie A. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Julie said the service was fine.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
KELLY W. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The personal service. People know me and even the ones who don't make me feel they do."
Been with you for years and shall never leave! Even when I have just a small problem or concern, you treat me with respect and I never feel stupid or a bother.
Vehicle: Subaru Outback
Service Date: 08/30/2017
Review Created: 09/01/2017 07:28 PM
Rebecca C. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rebecca said she loves this facility. They are true to their word on the vehicle being ready and they provide a van that drives her around to where she wants to go.
Vehicle: Jeep Commander
Category: Service
Service Date: 08/23/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Paul F. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said the service was excellent and they were able to take his vehicle in a pinch and have it back in a pinch.
Vehicle: Jaguar XK
Category: Service
Service Date: 08/18/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
JANET B. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First of all the convenience. Then the owner and staff are very personable and professional and provide excellent service."
In this particular situation I was beyond thrilled. Not only had I been told that due to workload and shortage of staff I may not get the usual turn around of the same day service which I understood. However I was pleasantly surprised because I received notification that the problem was resolved and had my car that afternoon. They go out of their way to make it as convenient as possible for their customers and that is why I have been a long time customer.
Vehicle: Subaru Outback
Service Date: 08/22/2017
Review Created: 08/24/2017 05:50 PM
DAVID M. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance - Belly Pan Screws"
Willingness to work with me to maintain my vintage Mercedes Benz, no problem was to big or to small.
Vehicle: Mercedes-Benz 190D
Service Date: 08/23/2017
Review Created: 08/24/2017 02:21 PM
Ed B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ed said they got the repairs done on time and on budget. They also gave him feedback.
Vehicle: Lexus RX 330
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
DONALD D. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
As always the service was done on time, the staff was friendly and the price is reasonable
Vehicle: Ford Explorer
Service Date: 08/15/2017
Review Created: 08/16/2017 08:46 PM
BRUCE A. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent as Always!"
Always able to accommodate my schedule, excellent customer service, and the shuttle makes everything so easy!
Vehicle: Toyota Camry
Service Date: 08/09/2017
Review Created: 08/12/2017 05:18 PM
Marla R. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marla said they were polite, they got her vehicle in when she needed and it was done right.
Vehicle: Buick Regal
Category: Service
Service Date: 07/27/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Robert K. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said he received really good service.
Category: Service
Service Date: 08/09/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Max Z. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Max said the business is very cooperative. They explained everything they could do and what he should have done. They provided a shuttle service.
Vehicle: Ford Escape
Category: Service
Service Date: 07/10/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT D. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Celebrating First 100K miles "
The folks at RBA have been super in helping my 2010 Jeep carry on as it crosses the 100K mileage mark... With their professional help, we are shooting for the next 100K! Much appreciate the expert service RBA has provided our family over the years.
Vehicle: Jeep Liberty
Service Date: 08/03/2017
Review Created: 08/05/2017 09:04 AM
Carl C. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carl said the business provides good service. The communication was prompt and clear.
Vehicle: Volkswagen EuroVan
Category: Service
Service Date: 07/26/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
George S. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
George said this business was the first place he took his vehicle when he first arrived on the island and he has not taken his vehicle anywhere else. He is always happy and as long as he has a vehicle, he will continue to go to this facility.
Vehicle: Subaru Impreza
Category: Service
Service Date: 07/18/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Jeff P. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said this business performed quality work.
Vehicle: Subaru Legacy
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
CORNILLIA T. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific service"
Always great, always reliable, always honest.
Vehicle: Toyota Prius V
Service Date: 07/12/2017
Review Created: 07/13/2017 08:32 PM
Displaying Review 1 - 20 of 312 in total