ReScore Reviews™ (12)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
95% Would Recommend
100% Business Response
Latest Review about 18 hours ago
Rise H. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cat service "
Ron Carter does an excellent job in keeping everyone entertained while waiting for your car. Also, they provided lunch free of cost.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/23/2017 05:26 PM
Walter B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work was done quickly and thoroughly. Managers were courteous and friendly."
I felt like I was being well taken care of, and that the work was reliable.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 01:57 PM
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness "
Yes
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 12:13 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/21/2017

Good Morning,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 



Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Myra R. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!!!!!"
Adrianna is the best, friendly, knows his stuff and good at it.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 11:01 AM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/18/2017

Hi Myra,


I am Happy to hear Adrian and our Service Department are taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 



Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT PEOPLE-COMMUNICATION "
GREETED ME WITH A SMILE-EXPLAINED THE SERVICE AND THE PRICE-AND I WAS CALLED AS SOON AS MY CAR WAS READY -
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 05:55 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/18/2017

Good Morning,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 


Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Joyce M. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Love that they wash my car every time it's serviced!
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 04:33 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/18/2017

Good Morning Joyce,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 


Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Man N. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
good job
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:53 AM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/15/2017

Hi Man,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 




Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Janie R. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"just that everyone is so nice"
just a great place to take my car for servent
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 08:42 AM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/15/2017

Hi Janie,



I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 



Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Glecia M. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Had to wait quit a while to get an oil change, but the price was right. You all have my email confused with my Wife's email.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 07:26 AM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/15/2017

Good Morning sir,


I am Sorry about the wait. We are still a little overwhelmed with the Hurricane. We have a few employees that have just returned to work this week. I hope we will exceed your expectations on your future services. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. This gives us the opportunity to make adjustments to better serve our customers.


Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/14/2017 06:43 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/15/2017

Good Morning,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 



Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Joe M. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ist oil change"
The service rep. was outstanding and had the work done in a timely manner!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/13/2017 10:05 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/14/2017

Good Morning Joe,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 


Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
BEVERLY F. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt professional personnel and very clean and comfortable waiting area"
Very glad I chose this dealership when I transferred from New Orleans
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/13/2017 08:03 AM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/14/2017

Good Morning Beverly,


Welcome to Texas!!! I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 




Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Larry L. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly service"
quick turn around - great service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/13/2017 07:39 AM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/14/2017

Good Morning Larry,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 


Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Samuel M. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very plase with servies."
thank to my services person Patrick very friendly and helpful
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 04:13 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/14/2017

Good Morning Samuel,


I am Happy to hear Patrick and our Service Department are taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 




Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Jeffrey P. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Tucson"
Fast, courteous and free car wash/vacuum. Great service!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 11:45 AM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/14/2017

Good Morning Jeff,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 



Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Leslie B. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Always professional, reasonable charges, and comfortable accomodations for waiting customers.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/09/2017 09:01 AM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/11/2017

Good Morning Leslie,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 



Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Raymond F. on 09/09/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Client follow up"
No
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/09/2017 07:59 AM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/11/2017

Good Morning Mr. Floyd,

I am sorry to hear about your experience with our service department. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. This gives us the ability to make changes to better serve our customers.


Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Martha B. on 09/08/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Dis-satisfied lady"
Did not fix in timely manner and did not fix correctly.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 09/08/2017 12:53 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/09/2017

Good Morning Mrs. Bradshaw,

I Deeply Apologize for the way you were treated in our service department. You are Absolutely Right. We should have given you a loaner car and had your vehicle repaired on your first visit. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. This allows us to make adjustments to better serve our customers.


Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
James W. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks "
Good service
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 05:10 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/08/2017

Good Morning James,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 


Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Patricia S. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Jov Ron Carter Hynidai!"
Service was great, my car was returned to me in a timely manner, cleaned inside & out, and the Service staff were friendly & professional.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 11:46 AM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 09/08/2017

Good Morning Patricia,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs. 



Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Displaying Review 1 - 20 of 1801 in total