Ron Tonkin Mazda


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2009 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
95% Would Recommend
86% Business Response
Latest Review 1 day ago
WUI LEONG K. on 04/24/2017
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"1st Service done right"
I recently got my first service (complimentary) at Ron Tonkin Mazda for my 2016 CX-9. Made the appointment online for 1p. Arrived at about 12:30p, and all techs were out to lunch til 1p. At 1:20p, the vehicle was ready. Oil changed and tires rotated. Highly recommend making an appointment prior.
Vehicle: MAZDA CX-9
Category: Service
Service Date: 04/21/2017
Review Created: 04/24/2017 06:26 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/24/2017

Thank you for your wonderful feedback, Wui. We're glad to hear your first visit went well, and we look forward to seeing you again. Take care!



Chris Gain
Service Manager
QUYNH-ANH B. on 04/23/2017
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"Kareem is Fantastic!"
Was a pleasure working with everyone at Ron Tonkin Mazda. They were all friendly and not pushy. The car buying process isn't fun but I'd work with Kareem again anytime!
Vehicle: MAZDA CX-5
Category: Service
Service Date: 04/17/2017
Review Created: 04/23/2017 08:46 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/24/2017

Thank you for taking the time to leave us such wonderful feedback, Quynh-Anh. We appreciate your business, and this is so nice to hear. We hope you're enjoying your new Mazda CX-5! 



Chris Gain
Service Manager
RUBEN B. on 04/23/2017
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"Convenient, fast, courteous "
Customer friendly
Vehicle: MAZDA MAZDA3
Category: Service
Service Date: 04/21/2017
Review Created: 04/23/2017 07:43 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/24/2017

Thank you for the 5 star rating, Ruben. We appreciate your business! 



Chris Gain
Service Manager
GOKI K. on 04/23/2017
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"Good advice"
We purchased Mazda3 in Ron Tonkin Mazda on 4/16.
Really satisfied their advice and purchase good condition car.
Thanks.
Vehicle: MAZDA MAZDA3
Category: Sales
Sales Date: 04/19/2017
Review Created: 04/23/2017 07:39 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/24/2017

Thank you for allowing us to earn your business, Goki. We appreciate your positive feedback, and we're happy to hear the buying process went well. Congrats on your new Mazda!




Chris Gain
Service Manager
PETER S. on 04/23/2017
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"Quick visit, work completed, and additional help given free of charge. "
It was nice that Ron Tonkin service put the spare tire on my car (no charge) so I could get back home after bringing in the car for a Mazda recall.
Vehicle: MAZDA MAZDA3
Category: Service
Service Date: 04/21/2017
Review Created: 04/23/2017 03:57 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/24/2017

Thank you for your great review, Peter. We're glad to hear our team got you back on the road quickly. We'll see you next time! 



Chris Gain
Service Manager
GARY A. on 04/23/2017
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"very friendly, and did the job in a very timely manner. great follow through and very informative on service done."
I was greeted with a smile and promptly taken care of. The scheduled work was done very quickly and everything was fully explained to me. Very professional and friendly service.
Vehicle: MAZDA CX-5
Category: Service
Service Date: 04/21/2017
Review Created: 04/23/2017 03:45 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/24/2017

Thank you for your wonderful feedback, Gary. We appreciate your business! 



Chris Gain
Service Manager
KRISTI P. on 04/23/2017
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"Forever customer"
Went in for my car service. Got exceptional help. Didn't try to sell me anything I didn't need. Clean waiting area. Will be a return customer.
Vehicle: MAZDA CX-5
Category: Service
Service Date: 04/21/2017
Review Created: 04/23/2017 02:29 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/24/2017

Thank you for your wonderful review, Kristi. We appreciate your business, and this is so nice to hear. See you soon! 



Chris Gain
Service Manager
REINA C. on 04/23/2017
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"Staff was friendly and did an awesome job"
Roy and Brandon did an excellent job presenting the vehicle and paperwork was really easy .
Vehicle: HONDA CIVIC SDN
Category: Sales
Sales Date: 04/20/2017
Review Created: 04/23/2017 09:56 AM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/24/2017

Thank you for allowing us to earn your business, Reina. We truly value your business, and we're happy to hear everything went well. Enjoy your new Honda Civic! 



Chris Gain
Service Manager
MICHAEL S. on 04/22/2017
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"Didn't feel I was pressured "
Friendly people
Vehicle: TOYOTA TACOMA
Category: Sales
Sales Date: 04/19/2017
Review Created: 04/22/2017 05:27 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/24/2017

Thank you for your wonderful review, Michael. We appreciate having the opportunity to earn your business, and we hope you love your new Toyota Tacoma. Congratulations!



Chris Gain
Service Manager
OLIVER C. on 04/21/2017
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"Excellent service."
Justin did an exceptional service for me by helping me to get our recall repairs completed.
Vehicle: MAZDA CX-5
Category: Service
Service Date: 04/20/2017
Review Created: 04/21/2017 10:06 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/24/2017

We appreciate your business, Oliver. Thank you for your great review! 



Chris Gain
Service Manager
SOMMER V. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service
Vehicle: MAZDA CX-3
Category: Service
Service Date: 04/20/2017
Review Created: 04/21/2017 02:44 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/21/2017

Thank you for the 5 star rating, Sommer. We'll see you next time!



Chris Gain
Service Manager
BRENT S. on 04/21/2017
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"Quick comprehensive service"
Started on time. Pointed out future service needs. Friendly.
Vehicle: MAZDA MAZDA6
Category: Service
Service Date: 04/19/2017
Review Created: 04/21/2017 06:31 AM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/21/2017

Thank you for the 5 star review, Brent. We appreciate you!



Chris Gain
Service Manager
FLORIN D. on 04/20/2017
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"2017 Mazda CX5 Red lease"
This is the second car I bought from Ron Tonkin Mazda in the last 3 years for multiple reasons: they are very professional, no games played and most of all, they gave me the best price.
Vehicle: MAZDA CX-5
Category: Sales
Sales Date: 04/19/2017
Review Created: 04/20/2017 10:43 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/21/2017

Thank you for allowing us to earn your business again, Florin. We appreciate your kind words, and we're very glad to hear everything went well. Congrats on your new Mazda!



Chris Gain
Service Manager
PARDIS N. on 04/20/2017
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"On time, friendly and knowledgeable service."
Phil was very professional, helpful and welcoming.
Vehicle: MAZDA MAZDA3
Category: Service
Service Date: 04/19/2017
Review Created: 04/20/2017 06:08 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/20/2017

Thank you for your wonderful review, Pardis. We appreciate your business!



Chris Gain
Service Manager
ALYCIA O. on 04/20/2017
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"Always a great experience"
I did not buy my car from this location and I don't live by it but I go here anytime I need to get anything done. Everyone is so helpful and nice and I always feel like I am getting great care!!
Vehicle: MAZDA CX-5
Category: Service
Service Date: 04/19/2017
Review Created: 04/20/2017 02:27 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/20/2017

Thank you for leaving us such a great review, Alycia. We appreciate your business!



Chris Gain
Service Manager
JIM G. on 04/20/2017
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"great service"
Very pleased with the service
Vehicle: MAZDA CX-5
Category: Service
Service Date: 04/19/2017
Review Created: 04/20/2017 02:13 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/20/2017

We appreciate your business, Jim. Thank you for the 5 star rating!



Chris Gain
Service Manager
CHUCK L. on 04/20/2017
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"I'll Be Back...."
Another excellent experience. Big service done perfectly. Very comfortable accommodations.
Vehicle: HONDA CR-V
Category: Service
Service Date: 04/18/2017
Review Created: 04/20/2017 01:05 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/20/2017

Thank you for your kind words, Chuck. We're glad to have you in the Ron Tonkin Mazda family!



Chris Gain
Service Manager
KIMBERLEY A. on 04/20/2017
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"Very friendly, professional"
Very thorough in our car service appt, even had our Costco windshield wipers installed for us. Very friendly and professional
Vehicle: MAZDA CX-5
Category: Service
Service Date: 04/18/2017
Review Created: 04/20/2017 10:54 AM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/20/2017

Thank you for the great review, Kimberley. We appreciate your business! 



Chris Gain
Service Manager
CHRIS D. on 04/18/2017
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"Fantastic service advisors"
Justin was a great help!
Vehicle: MAZDA MAZDA3
Category: Service
Service Date: 04/13/2017
Review Created: 04/18/2017 03:46 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/18/2017

Thank you for the 5 star review, Chris. We appreciate your business!



Chris Gain
Service Manager
STEPHANIE O. on 04/17/2017
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"They go out of their way to make you happy! "
Chris, Justin & Donnie took such great care of me and my Cx-5 (Jerome) Even though it's still in the process of getting the kinks worked out, they have gone out of their way to get me a rental car and accommodate to my schedule especially since I live out of town. Donnie has truly taken time out of his day to give my Cx-5 the best service and Justin was so great at sending me text updates on the whole process. I am so grateful for them!
Vehicle: MAZDA CX-5
Category: Service
Service Date: 04/14/2017
Review Created: 04/17/2017 12:34 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 04/17/2017

Thank you for your wonderful feedback, Stephanie. We truly value your business, and this is the kind of thing we love to hear. Take care! 



Chris Gain
Service Manager
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