Ron Tonkin Mazda


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

2364 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
95% Would Recommend
85% Business Response
Latest Review about 7 hours ago
KRYSTIN R. on 09/19/2017
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"Great service"
always in and out quickly and the work is done right
Vehicle: Mazda Mazda3
Category: Service
Service Date: 09/18/2017
Review Created: 09/19/2017 02:17 PM
HUY P. on 09/19/2017
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"Great job"
Great service as always.
Vehicle: Mazda CX-9
Category: Service
Service Date: 09/18/2017
Review Created: 09/19/2017 06:50 AM
MICHAEL G. on 09/19/2017
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"Wouldn't go anywhere else!"
Always so kind . Efficient and knowledgeable.
Vehicle: Mazda CX-5
Category: Service
Service Date: 09/18/2017
Review Created: 09/19/2017 04:45 AM
ERIC J. on 09/18/2017
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"Oil Change"
I had an oil change done in mid September. Staff was friendly and wait time was normal. I'm happy with the service at Ron Tonkin Mazda.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017 04:04 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Thank you for your great feedback, Eric. We're glad to hear your oil change went well. Please feel free to let us know if there's ever anything we can do even better. Thanks! 



Chris Gain
Service Manager
OSCAR A. on 09/17/2017
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"Great Sales experience."
Salesmen Scott Barney helped with the purchase. I couldn't have ever asked for a better experience.
Vehicle: Mazda CX-3
Category: Sales
Sales Date: 09/17/2017
Review Created: 09/17/2017 10:42 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Thank you for allowing us to earn your business and for leaving us such a great review, Oscar. We hope you love your new Mazda CX-3! 



Chris Gain
Service Manager
LAURA W. on 09/17/2017
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"Fast and friendly!"
Steve and the service department team was super fast, friendly and kept me informed the entire time! Awesome job!
Vehicle: Mazda CX-7
Category: Service
Service Date: 09/16/2017
Review Created: 09/17/2017 09:39 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Thank you for the great review, Laura. We appreciate your business! 



Chris Gain
Service Manager
JOSEPH K. on 09/17/2017
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"Quick Service"
My appointment was at 1:00pm and it was completed and I was out of there by 1:50pm. Thanks for the speedy 10000 mile service.
Vehicle: Mazda CX-5
Category: Service
Service Date: 09/15/2017
Review Created: 09/17/2017 09:09 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Thank you for the 5 star review, Joseph. We appreciate you! 



Chris Gain
Service Manager
JENNIFER O. on 09/17/2017
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"Roy was awesome"
Loves working with Roy. Low pressure, down to earth, good guy.
Vehicle: Acura MDX
Category: Sales
Sales Date: 09/17/2017
Review Created: 09/17/2017 08:46 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Thank you for allowing us to earn your business, Jennifer. We appreciate your kind words, and we'll make sure we'll pass the praise on to Roy. Congrats on your new Acura! 



Chris Gain
Service Manager
STEVEN R. on 09/17/2017
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"Ron Tonkin Mazda is a fair place to buy a car. Sales support was great but the finance checkout was ragged."
At Ron Tonkin Mazda I was able to make an acceptable deal for a car easily and without extensive negotiation or hassle. I credit this result to our sales person, Trask Sampson. He is a very knowledgeable and patient person.
Vehicle: Mazda CX-5
Category: Sales
Sales Date: 09/17/2017
Review Created: 09/17/2017 05:22 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Hi Steven. Thank you for taking the time to leave us such a wonderful review. We'll make sure to pass your kind words on to Trask. Congratulations on your new Mazda CX-5! 



Chris Gain
Service Manager
CLAUDIA O. on 09/16/2017
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"Wonderful Service!"
Steve fit me in on a holiday weekend when our local dealer's next appointment was three weeks away. He was a pleasure to work with and we'll drive three hours anytime for the excellent service. Thank you 😊
Vehicle: Mazda CX-9
Category: Service
Service Date: 09/16/2017
Review Created: 09/16/2017 06:58 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

We appreciate your business, Claudia. Thank you for the 5 star review! 



Chris Gain
Service Manager
KIMBERLY H. on 09/16/2017
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"It was an amazing experience."
Excellent
Vehicle: Mazda Mazda3 5-Door
Category: Sales
Sales Date: 09/16/2017
Review Created: 09/16/2017 02:36 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

We appreciate having the opportunity to earn your business, Kimberly. Thank you for your wonderful review! 



Chris Gain
Service Manager
NIKKI N. on 09/15/2017
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"5"
5
Vehicle: Mazda Mazda6
Category: Sales
Sales Date: 09/14/2017
Review Created: 09/15/2017 09:45 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Thank you for the 5 star rating, Nikki. We appreciate having the opportunity to earn your business, and we hope you love your new Mazda6. Congrats! 



Chris Gain
Service Manager
PAMELA U. on 09/15/2017
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"Great service "
Great service with special thanks to Steve, but also to others working there. I have confidence in the work being done on my car.
Vehicle: Toyota Venza
Category: Service
Service Date: 09/15/2017
Review Created: 09/15/2017 08:33 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Thank you for your wonderful review, Pamela. We appreciate you! 



Chris Gain
Service Manager
CHRISTOPHER C. on 09/15/2017
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"A Repair Shop You Can Trust"
I refreshed my 17 year old Miata with some major and minor maintenance. Neither Justin in the service dept or Hector the mechanic skipped a beat. They went above and beyond being careful with my pride and joy and ensuring every detail was covered. Justin has a tremendous mind for details and when you have a long laundry list of repairs to cover this is key. Over a few long distance emails he tracked details relentlessly. To get set up for my visit. I come from Olympia WA for this shop. It's that good. Thanks guys!
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 09/15/2017
Review Created: 09/15/2017 08:23 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/18/2017

Thank you for the 5 star review, Christopher. We appreciate your business, and this is so nice to hear. Take care! 



Chris Gain
Service Manager
MAYA D. on 09/15/2017
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"customer service"
always great customer service!
Vehicle: Mazda Mazda3
Category: Service
Service Date: 09/14/2017
Review Created: 09/15/2017 10:08 AM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/15/2017

Thank you for the 5 star review, Maya. We appreciate you! 



Chris Gain
Service Manager
CHRISSY D. on 09/15/2017
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"Great Customer Service!"
I always received excellent customer service from the service department so I won't take my car anywhere else!
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 09/14/2017
Review Created: 09/15/2017 08:47 AM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/15/2017

Thank you for your kind words, Chrissy. We appreciate your business! 



Chris Gain
Service Manager
VICKI L. on 09/14/2017
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"Your integrity"
Steve is great, very helpful and patient. Good eye contact.
Vehicle: Mazda CX-7
Category: Service
Service Date: 09/13/2017
Review Created: 09/14/2017 09:10 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/15/2017

We appreciate your business, Vicki. Thank you for the great review! 



Chris Gain
Service Manager
BARBARA R. on 09/14/2017
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"Great and easy communication. "
Everyone at this dealership is nice, service dept is great, we wont go anywhere else!
Vehicle: Mazda CX-5
Category: Service
Service Date: 09/14/2017
Review Created: 09/14/2017 05:26 PM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/14/2017

Thank you for the great review, Barbara. We appreciate your business! 



Chris Gain
Service Manager
ATLANTIDA L. on 09/14/2017
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"Excellent Service"
Even though my inspection was going to be basic, Justin took the time to double check some concerns. I was happy that the air inside my car was going to be cleaner and that my car was running far more smoothly than before. My leasing experience so far has been great.

Thank you!
Vehicle: Mazda Mazda3
Category: Service
Service Date: 09/13/2017
Review Created: 09/14/2017 10:01 AM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/14/2017

Thank you for taking the time to leave us such a kind review, Atlantida. We're happy to hear you had such a great experience with Justin. Take care! 



Chris Gain
Service Manager
JAYNE S. on 09/14/2017
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"Excellent customer service"
I appreciated the help of the agent who answered my questions, checked on my insurance contract, informed me of cost of service, and gave me the current Ron Tonkin discounts. The service started on time and was done quickly. They also have a pleasant waiting area.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 09/13/2017
Review Created: 09/14/2017 04:55 AM
Chris G., Service Manager at Ron Tonkin Mazda responded on 09/14/2017

We appreciate your business, Jayne. Thank you for the 5 star review! 



Chris Gain
Service Manager
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