Ron Tonkin Toyota


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

6337 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.2307723/5Overall Rating 4.2307723/5Overall Rating 4.2307723/5Overall Rating 4.2307723/5rating 4.2307723
Original
Overall Rating 2.2307692/5Overall Rating 2.2307692/5rating 2.2307692rating 2.2307692rating 2.2307692
96% Would Recommend
75% Business Response
Latest Review 1 day ago
ROGER K. on 03/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Personable Service Reps. Nice waiting area. Provide coffee for customers"
Courteous. Understanding. Explain the individuals situation in simple, understandable terms.
Vehicle: TOYOTA TACOMA
Category: Service
Service Date: 03/27/2017
Review Created: 03/29/2017 11:44 AM
Aric S., Service & Parts Director at Ron Tonkin Toyota responded on 03/29/2017

Thank you for your valuable feedback, Roger. We're glad to hear your visit was pleasant. Our goal is always to give you a 5 star experience, so if there's ever any way you feel we can improve, please don't hesitate to let us know. Thanks! 

Aric Savage 
Service & Parts Director
RAFAEL D. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Yes great "
Nothing
Vehicle: TOYOTA TACOMA
Category: Service
Service Date: 03/27/2017
Review Created: 03/28/2017 07:55 PM
Aric S., Service & Parts Director at Ron Tonkin Toyota responded on 03/29/2017

Thank you for the 5 star review, Rafael. We appreciate your business!

Aric Savage 
Service & Parts Director
R.J. N. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pretty great service and a bar next door"
great place to get oil change the bar next door serve really good food and have clean floors and shuffle board. Also like service department, friendly and helpful
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 03/27/2017
Review Created: 03/28/2017 03:21 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/28/2017

Thank you for the awesome 5 stars, R.J! We so appreciate your business and cant wait to see you in the future!

Melissa Castillo
Customer Relations Manager
(503)408-4560
ABBY L. on 03/28/2017
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"Got right in"
Thanks
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 03/27/2017
Review Created: 03/28/2017 03:04 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/28/2017

You are very welcome, Abby! Thank you for the awesome review.

Melissa Castillo
Customer Relations Manager
(503)408-4560
MARTHA P. on 03/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great check-up"
Got new tires and some maintenance done + new front brakes. Great 1/2 day at Ron Tonkin :)
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 03/27/2017
Review Created: 03/28/2017 02:50 PM
JENNIFFER A. on 03/27/2017
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"customer service."
Mitch Strasburg is great to work with and explains in detail the things that need to be done without pressuring for 'extras'. however, he does tell you what the upcoming needs of the vehicle are and important timeframes. Customer service and knowledge has always been great!
Vehicle: TOYOTA CAMRY HYBRID
Category: Service
Service Date: 03/25/2017
Review Created: 03/27/2017 01:05 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/27/2017

Thank you for the awesome 5 stars, Jenniffer! We so appreciate the awesome feedback. Ill be sure to let Mitch know how pleased you were with your visit.

Melissa Castillo
Customer Relations Manager
(503)408-4560
SUSAN D. on 03/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service appt"
Excellent service from Jack Lord and staff.
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 03/25/2017
Review Created: 03/26/2017 04:36 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/27/2017

Thankyou for the awesome review, Susan!

Melissa Castillo
Customer Relations Manager
(503)408-4560
DENNIS P. on 03/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always a great experience "
great people, nice facility
Vehicle: SCION XB
Category: Service
Service Date: 03/25/2017
Review Created: 03/26/2017 04:23 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/27/2017

Thank you for the 5 stars, Dennis!

Melissa Castillo
Customer Relations Manager
(503)408-4560
RILEY S. on 03/26/2017
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"Overdue maintenance"
Though I usually work with Bobby since I know he's always been straight with me, Chris did just as excellent of a job in discovering important things that my car needed done that were put off somehow.
You can always trust Bobby and Chris at Tonkin Toyota.
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 03/23/2017
Review Created: 03/26/2017 12:04 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/27/2017

Thank you for this awesome review, Riley! We really value your feedback and appreciate you for taking the time to review us. I am so pleased to hear that both Bobby and Chris did an outstanding job.

Melissa Castillo
Customer Relations Manager
(503)408-4560
SUSIE G. on 03/26/2017
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"employees are friendly and knowledgeable and explain everything so you understand"
Yes
Vehicle: TOYOTA TUNDRA 4WD TRUCK
Category: Service
Service Date: 03/23/2017
Review Created: 03/26/2017 10:18 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/27/2017

Thank you for the 5 stars, Susie!

Melissa Castillo
Customer Relations Manager
(503)408-4560
TRUDI O. on 03/26/2017
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"quick and thorough"
confidence in work performed
Vehicle: TOYOTA CAMRY HYBRID
Category: Service
Service Date: 03/24/2017
Review Created: 03/26/2017 08:11 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/27/2017

Thank you for the 5 stars, Trudi! We so appreciate your business.

Melissa Castillo
Customer Relations Manager
(503)408-4560
CHIAOLI L. on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good services"
Good job done !!
Vehicle: TOYOTA CAMRY HYBRID
Category: Service
Service Date: 03/23/2017
Review Created: 03/25/2017 02:28 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/27/2017

Thank you, Chiaoli!

Melissa Castillo
Customer Relations Manager
(503)408-4560
PETER K. on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people , Great service !"
Always have appreciated the service staff . They are incredibly nice and always helpful. Quick efficient service experience.
Vehicle: TOYOTA TACOMA
Category: Service
Service Date: 03/24/2017
Review Created: 03/25/2017 02:10 PM
TEMEKIA E. on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The man who always helps me jack lord"
Jackie Lord my service employee
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 03/14/2017
Review Created: 03/25/2017 10:48 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/28/2017

Awesome! Thank you, Temekia! This makes us so happy to know that things went well at the time of your visit.

Melissa Castillo
Customer Relations Manager
(503)408-4560
ROBERT Q. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Good staff. Great facility
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 03/21/2017
Review Created: 03/23/2017 07:29 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/24/2017

Thank you, Robert!

Melissa Castillo
Customer Relations Manager
(503)408-4560
MINDY B. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding "
Quality and integrity of the work and people.
Melissa was wonderful.
Vehicle: TOYOTA 4RUNNER
Category: Service
Service Date: 03/22/2017
Review Created: 03/23/2017 04:20 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/24/2017

Thank you for the awesome 5 star review, Mindy! I will be sure to let Melissa in service know how pleased you were with her customer service. We cant wait to see you back in the future!

Melissa Castillo
Customer Relations Manager
(503)408-4560
NICIA B. on 03/23/2017
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"Bobby"
Bobby provided excellent customer service.
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 03/21/2017
Review Created: 03/23/2017 03:38 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/24/2017

Thank you for the awesome review, Nicia! We so appreciate your business.

Melissa Castillo
Customer Relations Manager
(503)408-4560
BERNARD M. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast service"
Came early and was taken care of right away
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 03/22/2017
Review Created: 03/23/2017 02:14 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/23/2017

Thank you for the 5 star review, Bernard! We appreciate you for being so kind. Have a great day!

Melissa Castillo
Customer Relations Manager
(503)408-4560
PATRICIA R. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service"
Tonkin Toyota service dept has good customer service
Vehicle: TOYOTA CAMRY HYBRID
Category: Service
Service Date: 03/20/2017
Review Created: 03/22/2017 07:21 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/23/2017

Thank you so much, Patricia! We really value your feedback. Have a great day!

Melissa Castillo
Customer Relations Manager
(503)408-4560
SUSAN V. on 03/22/2017
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"Consistent great service "
I've been a customer for more than 10 years. I appreciate their honesty, competitive prices and knowledgeable staff. Jack Lord is exceptional!
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 03/20/2017
Review Created: 03/22/2017 05:22 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 03/23/2017

Thank you so much, Susan! We so appreciate your business! and I will be sure to let Jack know how pleased you were with your service.

Melissa Castillo
Customer Relations Manager
(503)408-4560
Displaying Review 1 - 20 of 6337 in total