Ron Tonkin Toyota


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

7192 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.285715/5Overall Rating 4.285715/5Overall Rating 4.285715/5Overall Rating 4.285715/5rating 4.285715
Original
Overall Rating 2.1428607/5Overall Rating 2.1428607/5rating 2.1428607rating 2.1428607rating 2.1428607
96% Would Recommend
77% Business Response
Latest Review 25 minutes ago
EDWARD B. on 09/26/2017
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"Awesome service!"
Awesome and helpful service from the great staff!
Vehicle: Toyota 4Runner
Category: Service
Service Date: 09/25/2017
Review Created: 09/26/2017 02:37 PM
TIFFINY K. on 09/26/2017
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"So far so good! "
My husband went independently this time and when asked how it went, he reported GOOD! We are first timers with getting a car off the lot and maintenance at the dealer, as always our experiences so far have been good!
Vehicle: Toyota RAV4
Category: Service
Service Date: 09/13/2017
Review Created: 09/26/2017 12:45 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/26/2017

So happy to hear we made a great impression on both you and your husband, Tiffiny! Thank you for choosing RTT!

Melissa Castillo
Customer Relations Manager
DAVID M. on 09/26/2017
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"Sales Staff listened."
Well done. No nonsense, no games. Very straight forward. Just how we like it.
Vehicle: Toyota Sienna
Category: Sales
Sales Date: 09/25/2017
Review Created: 09/26/2017 10:33 AM
MADISEN B. on 09/26/2017
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"Customer Service"
I am thorougy impressed with the professionalism demonstrated by the salesman that worked with me.
Vehicle: Toyota RAV4
Category: Sales
Sales Date: 09/25/2017
Review Created: 09/26/2017 08:59 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/26/2017

Madisen, Thank you so much for recognizing our salesmen. We are really thankful for that. Have a great week!

Melissa Castillo
Customer Relations Manager
SHELLEY G. on 09/26/2017
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"Excellent customer service yesterday"
The young man that helped me yesterday was very helpful. I never felt high pressured and appreciated this. He informed me of taillight that was out and I chose to have it replaced. Never pressured me to do it. Made experience very refreshing.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/25/2017
Review Created: 09/26/2017 07:25 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/26/2017

Thank you for sharing your great experience, Shelley! I am so pleased to know we took great care of you. Have a wonderful day.

Melissa Castillo
Customer Relations Manager
STEVEN P. on 09/25/2017
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"Service Team is Great!!"
They get you in and out in about the time that they quote give or take 10 minutes, and in my book that's huge!!!
Vehicle: Toyota Tundra 4WD Truck
Category: Service
Service Date: 09/25/2017
Review Created: 09/25/2017 09:19 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/26/2017

So amazing to hear, Steven! Thank you for sharing your experience!

Melissa Castillo
Customer Relations Manager
LIEN N. on 09/25/2017
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"Fast service"
Friendly people, get you in and out.
Vehicle: Toyota RAV4
Category: Service
Service Date: 09/25/2017
Review Created: 09/25/2017 08:14 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/26/2017

Thank you for taking the time to review us, Lien!

Melissa Castillo
Customer Relations Manager
MAURO A. on 09/25/2017
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"I like you Business "
Is great
Vehicle: Toyota Tundra 4WD Truck
Category: Service
Service Date: 09/25/2017
Review Created: 09/25/2017 06:51 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/26/2017

Thank you, Mauro! We like you too! Have a great day!

Melissa Castillo
Customer Relations Manager
DOUGLAS C. on 09/25/2017
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"Service"
Close to home, always gets me in and out fast.
Vehicle: Toyota Highlander
Category: Service
Service Date: 09/25/2017
Review Created: 09/25/2017 06:22 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/26/2017

Thank you for the kind response, Douglas. Your feed back is so important to us. If there is anything you think needs improvement, Please let us know. We always strive to provide 5 star service. Have a great day!

Melissa Castillo
Customer Relations Manager
ROGER J. on 09/25/2017
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"maintenance light came on, got e mail message and a call to have car serviced. came in and a half hour I was on my way home"
came in took car of me and the car with in a half hour, took care of maintenance and recommended things for next service
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/25/2017
Review Created: 09/25/2017 06:04 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/26/2017

This is so great to hear, Roger! Thank you for taking the time to leave this great review. We so appreciate your business.

Melissa Castillo
Customer Relations Manager
JEREMY P. on 09/25/2017
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"AMAZING WORK"
BEST SHOP IN TOWN
Vehicle: Subaru Legacy Sedan
Category: Service
Service Date: 09/23/2017
Review Created: 09/25/2017 12:09 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/25/2017

So great to hear, Jeremy! Thank you for this awesome 5 star review!

Melissa Castillo
Customer Relations Manager
KIMLOAN N. on 09/24/2017
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"Good services. Spontaneity . Clear explainations from the tech. I cannot remember his name.Sorry."
i was satisfied with the services for the maintenace of my vehicle.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/16/2017
Review Created: 09/24/2017 11:11 PM
SUSAN M. on 09/24/2017
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"Customer seebice"
Omar was really great. Felt like he was honestly trying to help me not just sell a car
Vehicle: Toyota Yaris
Category: Sales
Sales Date: 09/24/2017
Review Created: 09/24/2017 10:23 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/25/2017

So amazing to hear this, Susan! Thank you for taking the time to review us.

Melissa Castillo
Customer Relations Manager
TINA N. on 09/24/2017
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"Good"
Good
Vehicle: Toyota Camry
Category: Service
Service Date: 09/23/2017
Review Created: 09/24/2017 09:54 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/25/2017

So amazing, Tina! Thank you.

Melissa Castillo
Customer Relations Manager
MATTHEW T. on 09/24/2017
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"Excellent service"
Always take care of me and my car.
Vehicle: Toyota FJ Cruiser
Category: Service
Service Date: 09/23/2017
Review Created: 09/24/2017 11:47 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/25/2017

Thats what we are here to do! We so appreciate your business, Matthew!

Melissa Castillo
Customer Relations Manager
JAMES C. on 09/24/2017
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"Better signs and marked lanes."
The whole visit weent well. Since I was reading a good book the one and a half hours flew by.
Vehicle: Toyota Prius
Category: Service
Service Date: 09/22/2017
Review Created: 09/24/2017 08:07 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/25/2017

Good books are a best way to pass time! Thank you for this great review, James.

Melissa Castillo
Customer Relations Manager
MARIO F. on 09/23/2017
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"Very comfortable "
Very kind employees
Vehicle: Toyota Prius
Category: Sales
Sales Date: 09/21/2017
Review Created: 09/23/2017 09:18 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/25/2017

Thank you for this great review, Mario!

Melissa Castillo
Customer Relations Manager
JENNIFER W. on 09/23/2017
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"Great service "
Chris and Ron both did a great job helping determine what service I needed. On the day of my appointment, Ron kept me up to date on when the service would be complete and helped find all applicable discounts.
Vehicle: Toyota Matrix
Category: Service
Service Date: 09/23/2017
Review Created: 09/23/2017 08:46 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/25/2017

So amazing to hear, Jennifer! Thanks for sharing your awesome experience. Hope you had a great weekend!

Melissa Castillo
Customer Relations Manager
KEVIN G. on 09/23/2017
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"Fast, painless experience "
Friendly, efficient sales staff. I was able to pick out the vehicle I love, get financed and sign the paperwork within a couple hours.
Vehicle: Toyota Tacoma
Category: Sales
Sales Date: 09/16/2017
Review Created: 09/23/2017 11:01 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/23/2017

This sure was a swift visit, Kevin! So pleased that everything went smooth and got you out at a decent enough time for you to enjoy your new Tacoma! Thank you for this awesome 5 star review! Have a great weekend!

Melissa Castillo
Customer Relations Manager
LYUBOV S. on 09/23/2017
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"Best experience ever"
I had the best experience ever with the car maintenance today . Thank you Ron Tonkin Toyota service team!
Vehicle: Toyota Sienna
Category: Service
Service Date: 09/22/2017
Review Created: 09/23/2017 09:07 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 09/23/2017

You're welcome, Lyubov! Thank you for coming in to see us. We really appreciate your business. Have a really great weekend!

Melissa Castillo
Customer Relations Manager
Displaying Review 1 - 20 of 7192 in total