Ron Tonkin Toyota


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

6487 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.2307723/5Overall Rating 4.2307723/5Overall Rating 4.2307723/5Overall Rating 4.2307723/5rating 4.2307723
Original
Overall Rating 2.2307692/5Overall Rating 2.2307692/5rating 2.2307692rating 2.2307692rating 2.2307692
96% Would Recommend
75% Business Response
Latest Review 7 days ago
TIFFINY K. on 05/23/2017
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"Great service!"
I did not have to wait long to have my service done! It was quick and easy, and the employee who helped us texted us right away when our car was ready to go.
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 05/08/2017
Review Created: 05/23/2017 08:17 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/23/2017

This is great to hear, Tiffiny! Thank you for coming in to visit us. We appreciate your business. Cant wait to see you back in the future.

Melissa Castillo
Customer Relations Manager
CAROLYN D. on 05/21/2017
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"courteous Helpful, great customer service. Loved the price."
Totally excellent. Car is driving like a new.
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 05/10/2017
Review Created: 05/21/2017 12:57 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/22/2017

This is so great to hear!Thank you so much for the amazing review, Carolyn! Your feedback is important to us. I am pleased to know we provided truly exceptional service! Cant wait to see you back in the future.

Melissa Castillo
Customer Relations Manager
KENNETH B. on 05/18/2017
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"20,000 Mile maintenance"
Prompt and efficient service.
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 05/15/2017
Review Created: 05/18/2017 04:46 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

Thank you for the awesome review, Kenneth! We value your feedback.

Melissa Castillo
Customer Relations Manager
PAULINE M. on 05/18/2017
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"Great job of seviceing my 4Runner thank you"
Fast and complet sevive
Vehicle: TOYOTA 4RUNNER
Category: Service
Service Date: 05/12/2017
Review Created: 05/18/2017 11:53 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

You are very welcome, Pauline! Thank you for choosing Ron Tonkin Toyota! We cant wait to see you back in the future. Have a great day.

Melissa Castillo
Customer Relations Manager
BJ N. on 05/18/2017
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"Hector was excellent!"
Thanks Hector! You fast, courteous and you let me know what was happening every step of the way.
Vehicle: TOYOTA TUNDRA 4WD TRUCK
Category: Service
Service Date: 05/08/2017
Review Created: 05/18/2017 10:34 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

Thank you for the awesome 5 stars, BJ!

Melissa Castillo
Customer Relations Manager
PATRICK M. on 05/18/2017
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"Jack Lord"
jack
Vehicle: TOYOTA 4RUNNER
Category: Service
Service Date: 05/13/2017
Review Created: 05/18/2017 10:02 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

5 stars for Jack! Thank you, Patrick!

Melissa Castillo
Customer Relations Manager
CHAD E. on 05/18/2017
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"Great Service"
Thank you, Josh. You are the BEST!!
Vehicle: TOYOTA 4RUNNER
Category: Service
Service Date: 05/15/2017
Review Created: 05/18/2017 09:39 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

Thank you for the awesome 5 stars, Chad!

Melissa Castillo
Customer Relations Manager
THOMAS T. on 05/18/2017
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"People were great"
Nice waiting area employees were great
Vehicle: TOYOTA COROLLA
Category: Service
Service Date: 05/13/2017
Review Created: 05/18/2017 01:35 AM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

Thank you, Thomas! I am glad to know you had a great experience.

Melissa Castillo
Customer Relations Manager
BETH Y. on 05/17/2017
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"Jack Lord"
Excellent customer service
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 05/09/2017
Review Created: 05/17/2017 11:18 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

Thank you, Beth! Jack is pretty amazing. We cant wait to see you back in the future.

Melissa Castillo
Customer Relations Manager
ROBERT L. on 05/17/2017
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"Lube Oil and filter"
Great Service
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 05/10/2017
Review Created: 05/17/2017 08:09 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

Thank you for the 5 stars, Robert!

Melissa Castillo
Customer Relations Manager
MELINDA R. on 05/17/2017
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"Excellent Customer Service"
Robin was excellent!
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 05/08/2017
Review Created: 05/17/2017 07:34 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

Thank you, Melinda! We appreciate your business.

Melissa Castillo
Customer Relations Manager
MARK D. on 05/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great fast and friendly service"
Great, honest, fast and friendly service.
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 05/16/2017
Review Created: 05/17/2017 06:26 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

Thank you for taking the time to review us, Mark. I am pleased to know your recent visit went great. If there is anything different that we can do to provide you with 5 star service, Please let us know. Have a great day!

Melissa Castillo
Customer Relations Manager
LAURA O. on 05/17/2017
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"Ron Tonkin ServiceTeam Will Take Care of You!"
I have been to Ron Tonkin Toyota for my service now twice. I have never in all my years as a driver had a better experience than the service team at Ron Tonkin Toyota .
never once has a service team rush me .
they have always answered every question that I asked . The service that was given and the knowledge of both the product and the service is exceptional! I am new to Oregon , and I won't take my Toyota anywhere else .
tell a friend ... Ron Tonkin service is the best in all of the Portland area !
Vehicle: TOYOTA YARIS
Category: Service
Service Date: 05/08/2017
Review Created: 05/17/2017 05:58 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

This is so great to hear, Laura! We here at Ron Tonkin Toyota always strive to provide truly exceptional service. This makes me so happy yo know we did just that! Thank you for taking the time to leave us this awesome feedback. Cant wait to see you in the future.

Melissa Castillo
Customer Relations Manager
ERIC Z. on 05/17/2017
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"Customer service "
Consistently the best customer service around.
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 05/15/2017
Review Created: 05/17/2017 05:36 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

Thank you for this awesome 5 star review, Eric!

Melissa Castillo
Customer Relations Manager
KENNETH C. on 05/17/2017
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"Prius Airbag Recall Work"
Very accommodating on getting the right parts for my car so that I didn't have to come back another day. Work done and can't even notice any change. Exactly the way I would want it.
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 05/10/2017
Review Created: 05/17/2017 05:06 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

Kenneth, this is great to hear! Thank you for the 5 stars. We value your feedback and appreciate you taking the time to review us.  

Melissa Castillo
Customer Relations Manager
ANDREA M. on 05/17/2017
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"Great service and timing"
As soon as I pulled up and put the car in park a gentleman was coming to help me check in so I didn't have to wait. They took less time than I anticipated to which was great because I left with plenty of time to get to my next appointment Trent.
Vehicle: TOYOTA COROLLA
Category: Service
Service Date: 05/11/2017
Review Created: 05/17/2017 04:42 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

Thank you for the 5 stars, Andrea! This is great to hear. I am pleased to know we took care of you in a timely manner. We cant wait to see you back in the future!

Melissa Castillo
Customer Relations Manager
LAWRENCE S. on 05/17/2017
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"Good people "
Good people
Vehicle: TOYOTA TUNDRA
Category: Service
Service Date: 05/15/2017
Review Created: 05/17/2017 04:10 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

Thank you for the 5 stars, Lawrence!

Melissa Castillo
Customer Relations Manager
GARY D. on 05/17/2017
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"Oil change"
5
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 05/09/2017
Review Created: 05/17/2017 03:59 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

Thank you for the 5 stars, Gary! We appreciate your business.

Melissa Castillo
Customer Relations Manager
JERRY N. on 05/17/2017
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"Great customer service. Great support and help."
Great
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 05/15/2017
Review Created: 05/17/2017 02:43 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

Thank you for the awesome review, Jerry!

Melissa Castillo
Customer Relations Manager
DENNIS S. on 05/17/2017
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"Exceptional Service as usual!"
Called about a slow leak in a tire. Was told to bring it in and they would get it as soon as they could but plan on leaving it. When I got there Bobby had it done in less the 45 minutes and I was on my way!!!!!
Vehicle: SCION XD
Category: Service
Service Date: 05/15/2017
Review Created: 05/17/2017 02:09 PM
Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 05/18/2017

This is amazing news, Dennis! Thank you so much for the awesome feed back!

Melissa Castillo
Customer Relations Manager
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