Review for Roosevelt Auto Body Collision 1 Northgate
Kathy C. on 06/27/2012
Kathy said they were really friendly, and they were really quick giving her the estimate. The price was right, and the bumper looked great. She hadn't expected anything could be done about the bumper, but she had a lot done for a real reasonable price at this business. They immediately got back to her with the estimate. She went in for an oil change and she'd asked about the tires since they weren't looking too well. They got right back to her and said the tires really needed replacement. They changed out the tires, they fixed the gearshift, she got a light fixed, and the back bumper was done. Kathy stated she felt she got a new vehicle back. She was really happy because they washed it, vacuumed it, and it was really nice inside. That was great. They were real thorough about what needed to be done and told her about it. Everything was thoroughly explained, so that was good. She was very concerned about the paint match, but she can't even tell. Due to her concern Adam had shown her how it was done, how they mix and match it, and told her the paint wasn't applied until it did match. The business had new tile installed in the office, they had nice furniture, she was very impressed with the tile in the bathroom, and everything about the facility was impressive. Both the people in the office were great. She was very happy with the work they did and everything was handled professionally.
Service Date: 06/21/2012
Review Created: 06/27/2012
This review was collected via phone interview by Customer Research Inc.