Review for Roosevelt Auto Body Collision 1 Northgate
Steve B. on 03/16/2016
Steve said the employees at this business were professional. They gave him a heads-up in regards to a part that was ordered. Instead of using a faulty part, they ordered it and notified him when it arrived. Concerning the paint work, the color match was spot on and the fit was nice and tight. There is a piece that is missing and it obviously came off when he took custody of his vehicle. When he looked at it, his vehicle was fine but now it is not there and he will have to order another part from Subaru. The part in questions is a cube-like piece on the driver's side that acts as an access hatch. When giving the consultation, the employee told him they ordered parts from Subaru. He is assuming they are genuine Subaru parts. His vehicle looks good but he has not investigated it further. The employee he was dealing with knew he was dealing with a difficult person and did not push it. The staff was very professional at this business.
Service Date: 02/16/2016
Review Created: 03/16/2016
This review was collected via phone interview by Customer Research Inc.