Review for Roosevelt Auto Body Collision 1 Northgate
Barr E. on 12/26/2012
Spoke with Sangra. She said the business was really quick about getting the necessary parts. Her representative, Adam, went over the whole vehicle with her in the beginning and explained clearly what happened and what was needed. She appreciated the follow though with arranging for a rental vehicle and she appreciated that she could just drop it off with the business at the end of the experience. She said she asked a question regarding the work they performed during a prior experience and she was satisfied with the full and clear explanation she received. She said she couldn't notice the difference from the new and old paint. The vehicle was washed and vacuumed when she picked it up and she appreciated their understanding that she was going out of town and she wanted the work done when she returned. She said the business remembered and made it possible. The business went above and beyond what she had experienced with other businesses of this nature.
Service Date: 12/06/2012
Review Created: 12/26/2012
This review was collected via phone interview by Customer Research Inc.