Review for Roosevelt Auto Body Collision 1 Northgate
Veronica H. on 04/10/2013
Veronica said this business did not repair her vehicle correctly. She said she has to bring the vehicle back in because the rear bumper has popped back out. When she picked her vehicle up part of the rear bumper was pushed out and it had to be pushed back in. She was told if it happened again then she could just bring the vehicle back. She said she thought it was odd because she thought the vehicle had been fixed. Her vehicle was ready a day later than promised because of a parts delay. She said she does not feel this business showed care and concern because they returned the vehicle when it had not been repaired correctly. She had to call this business to find out about the status of her vehicle. She would not recommend this business based on this experience.
Service Date: 03/08/2013
Review Created: 04/10/2013
This review was collected via phone interview by Customer Research Inc.