Review for Roosevelt Auto Body Collision 1 Northgate
Crystal R. on 01/08/2014
Crystal said they forgot to have her rental vehicle ready when she dropped off her vehicle. She had to wait an additional 10 to 15 minutes for it. The repairs took 3 to 4 days longer than expected. Her vehicle has a specialized bumper which has two parts to it. The main part came in but they had to wait for the second part to arrive. They did not let her know there was going to be a delay. She called them the day after the vehicle was originally supposed to be ready to see if the work had been completed.
Service Date: 12/05/2013
Review Created: 01/08/2014
This review was collected via phone interview by Customer Research Inc.