Review for Roosevelt Auto Body Collision 1 University
Karin G. on 08/11/2011
Karin said she was promised the repairs would be complete in 3 to 4 weeks but it took 7 and a half weeks. She would return phone calls and have to leave messages and her messages were followed up with an email stating the vehicle was going to take an additional week without an explanation of why. Because she didn't have an opportunity to speak with someone she doesn't think the business kept her adequately informed. She would have appreciated having someone she could actually speak with to ask any questions she may have had.
Service Date: 07/26/2011
Review Created: 08/11/2011