Review for Roosevelt Auto Body Collision 1 University
Branden W. on 03/14/2014
Branden said when he came by to pick the vehicle up, no one went over it to explain what was repaired. The driver's side wheel well panel area was sticking out. An employee came and shoved it in place and then left. It was bizarre behavior from a customer service standpoint. He was not satisfied with the care and concern shown due to what happened towards the end of his experience. Nobody explained the information on the paperwork, such as parts and labor for example. He was not given updates. Due to the problems previously mentioned, he is less likely to recommend this business.
Service Date: 02/21/2014
Review Created: 03/14/2014
This review was collected via phone interview by Customer Research Inc.