Roosevelt Auto Body Collision 1 University

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1448 Reviews

98% Would Recommend
Latest Review about 1 month ago
Review for Roosevelt Auto Body Collision 1 University
Branden W. on 03/14/2014
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Branden said when he came by to pick the vehicle up, no one went over it to explain what was repaired. The driver's side wheel well panel area was sticking out. An employee came and shoved it in place and then left. It was bizarre behavior from a customer service standpoint. He was not satisfied with the care and concern shown due to what happened towards the end of his experience. Nobody explained the information on the paperwork, such as parts and labor for example. He was not given updates. Due to the problems previously mentioned, he is less likely to recommend this business.
Category: Collision
Service Date: 02/21/2014
Review Created: 03/14/2014
This review was collected via phone interview by Customer Research Inc.