Roosevelt Auto Body Collision 1 University

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1448 Reviews

98% Would Recommend
Latest Review about 1 month ago
Review for Roosevelt Auto Body Collision 1 University
Matthew G. on 06/03/2011
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Matthew said they ignored a scratch he pointed out. He disappointed with the cleanliness of the vehicle because smudges were left on the vehicle and he had to point out to the business areas of the vehicle they failed to clean. The business didn't provide Matthew with the reason that caused the 3 day delay. The business should consider using text messaging to properly update their customers, so he didn't rate higher for the care and concern shown to him. According to Matthew, he didn't receive an explanation of the repair process. He received absolutely no communication during the repair process and they handled him poorly. Due to this experience he would not recommend this business and would rate a zero if he could.
Category: Collision
Service Date: 05/27/2011
Review Created: 06/03/2011
This review was collected via phone interview by Customer Research Inc.