Review for Roosevelt Auto Body Collision 1 University
Irwin K. on 04/23/2012
Irvin said there was no need for this business to keep him informed of the repairs. He dropped off his vehicle on a Monday, they told him it would be ready on Thursday, and they called early Thursday afternoon to tell him his vehicle was ready. He had been to other repair businesses for estimates prior to coming to this business. He pointed out he must have looked tired from going to the other places because the woman at the front desk when he walked in told him he looked like he needed a cup of coffee. She made him coffee. Irvin was so impressed with the woman who made him coffee he decided to let this business repair his vehicle, even though they charged $20 more than the other places he had been to for estimates. He remarked this business was quick, and everything looks beautiful. Irvin has seen a lot of bad operations, but this business is a good operation. The office they do business in is very clean, and they did a very good job on his vehicle.
Service Date: 04/11/2012
Review Created: 04/23/2012
This review was collected via phone interview by Customer Research Inc.