Review for Roosevelt Auto Body Collision 1 University
Jeffrey H. on 01/21/2015
Jeffrey said he was not satisfied with the fit on one side of the new bumper. It was not up to standard. The other side had an additional scrape on it. When he pointed it out, they said it was not part of the work and they would not consider it. They offered nothing. He was very unhappy with the way they handled it and their failure to fix it. He was not satisfied with the care and concern because they did nothing to fix the problem. Their explanation of the repair process was not to his satisfaction. In the past their work used to be perfect and he was satisfied with it. He stated he does not know what happened to them. He is not coming back and will not recommend them due to this experience. He has some other work he wants done and will be taking his vehicle elsewhere to have it done.
Service Date: 12/18/2014
Review Created: 01/21/2015
This review was collected via phone interview by Customer Research Inc.