Roughneck Auto & Diesel Repair


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

26 Reviews

96% Would Recommend
Latest Review 15 days ago
RAY N. on 08/04/2017
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"Good!"
There're that kind of mechanic you want.
Two Thumbs up.
Vehicle: Saturn Aura
Service Date: 08/03/2017
Review Created: 08/04/2017 07:32 AM
Mark M. on 08/04/2017
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Mark said he gets good service.
Vehicle: Kia Sportage
Category: Service
Service Date: 07/27/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Victoria M. on 07/29/2017
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"Willing to go the extra mile"
We have several vehicles and will only bring them to Roughneck now. They consistently try to get us in right away, they've been honest and worked with us when we've needed them to.
Service Date: 07/28/2017
Review Created: 07/29/2017 06:27 AM
TYLER M. on 07/29/2017
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"Reasonable rates"
Nice people and reasonable rates.
Vehicle: GMC Sierra 3500HD
Service Date: 07/27/2017
Review Created: 07/29/2017 06:18 AM
Dorothy A. on 07/29/2017
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Dorothy said this business is kind and perfect.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 07/10/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Mike W. on 07/28/2017
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Mike said it was good service.
Vehicle: Ford Focus
Category: Service
Service Date: 07/13/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Sharon P. on 07/26/2017
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Sharon said this business is open later in the evening so she was hoping that they could get her vehicle done that same day. The mechanics stayed late after hours to make sure her vehicle got done. They were very nice and she really appreciated the experience.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 07/25/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Brooke S. on 07/25/2017
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Brooke said the business was straight forward and honest.
Vehicle: Ford Edge
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
James W. on 07/19/2017
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James said this business put his programmer in.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
John S. on 07/18/2017
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John said Sam, the new owner is amazing. He took his vehicle in right away and it was a smooth process. It took an extra day to repair his vehicle due to a parts delay but they were true to their word. Sam had it ready the next day. He said this is a small, family owned business and he has recommended them to others.
Vehicle: Dodge Durango
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca R. on 07/12/2017
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Rebecca said this business is courteous, honest and they do not gouge. She also said they are the best. She has been in the area for 11 years and there is no one better.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/06/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Steve E. on 07/10/2017
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Steve said the experience was wonderful. Everything was as promised and it was exactly what he had expected and wanted. The service was great.
Vehicle: Ford Ranger
Category: Service
Service Date: 06/21/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
RAY N. on 07/05/2017
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"Roughneck auto/ diesel repair"
Good mechanics . Knowledgeable/ friendly people. Would recommend
Vehicle: Saturn Aura
Service Date: 07/03/2017
Review Created: 07/05/2017 09:07 AM
MARCUS D. on 07/03/2017
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"thanks"
Great service and just the right price
Vehicle: Dodge Pickup
Service Date: 07/01/2017
Review Created: 07/03/2017 09:05 PM
ADAM D. on 07/03/2017
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"Great and quick service!"
I highly recommend this place, they checked out my vehicle quick, got the parts my vehicle needed very fast, and I was out in a jiffy! Great people and great service!
Vehicle: Ford Explorer
Service Date: 07/01/2017
Review Created: 07/03/2017 08:15 PM
DEBORAH B. on 07/02/2017
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"Great Honda Repair "
Great service and friendly people. Very knowledgeable mechanic and wonderful office staff
Vehicle: Honda Odyssey
Service Date: 06/29/2017
Review Created: 07/02/2017 05:37 PM
TYLER M. on 07/02/2017
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"Excellent service"
Great company to do business with, friendly staff.
Vehicle: Dodge Pickup
Service Date: 06/28/2017
Review Created: 07/02/2017 05:29 PM
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Sammy C. at Roughneck Auto & Diesel Repair responded on 07/03/2017

Thank you for taking the time to let us know how our service was. We look forward to serving you in the futue.

Sammy Castillo Jr
Roughneck Auto & Diesel Repair
Kalvin V. on 06/28/2017
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Kalvin said the business provides good service.
Vehicle: Ford Fusion
Category: Service
Service Date: 06/12/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie T. on 06/24/2017
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Stephanie said this business was awesome, and helpful. They got her vehicle done and back to her quickly.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 06/12/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
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Sammy C. at Roughneck Auto & Diesel Repair responded on 06/26/2017

Thank you for your review, we appreciate your buisness and look forward to providing you service in the future.

Sammy Castillo Jr
Roughneck Auto & Diesel Repair
Cody S. on 06/23/2017
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Cody said it took longer to get an appointment at this business than he was expecting.
Vehicle: Ford Excursion
Category: Service
Service Date: 05/17/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
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Sammy C. at Roughneck Auto & Diesel Repair responded on 06/26/2017

Our sincere apologies for any inconvience. We try our best to bring quality service in a timely manner. We are looking forward to better serving you next time, thank you for the review.

Sammy Castillo Jr
Roughneck Auto & Diesel Repair
Displaying Review 1 - 20 of 26 in total