ReScore Reviews™ (23)

ReScore
Overall Rating 4.7826065/5Overall Rating 4.7826065/5Overall Rating 4.7826065/5Overall Rating 4.7826065/5rating 4.7826065
Original
Overall Rating 2.30435/5Overall Rating 2.30435/5rating 2.30435rating 2.30435rating 2.30435
93% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"review"
x
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/22/2017 10:32 AM
Vivian C. at Route 46 Hyundai responded on 08/22/2017

Thank you for the 5 Star Rating. We appreciate it as well as YOU! Have a wonderful end of summer season.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Eric S. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Timely Service "
Friendly and timely service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/22/2017 09:05 AM
Vivian C. at Route 46 Hyundai responded on 08/22/2017

Thank you for the 5 Star Rating. We appreciate it as well as YOU. Have a wonderful end of summer season.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

David T. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership"
Route 46 Hyundai does a great job of taking care of our Hyundai and I highly recommend them.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/22/2017 02:58 AM
Vivian C. at Route 46 Hyundai responded on 08/22/2017

It is nice to hear our efforts do not go unnoticed. We appreciate your business and strive to provide that same level of exceptional service to all of our customers. We wish you and your family a lovely rest of the summer season.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Robert C. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional dealership"
Professional, courteous, and honest dealer
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/21/2017 05:04 PM
Vivian C. at Route 46 Hyundai responded on 08/22/2017

Your the BEST! Thank you for the 5 Star Rating. It is always a pleasure seeing you. We wish you and your family a lovely rest of the summer.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Nina R. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality dependable service"
So far I am happy with my service here. The service is fast and the waiting room is comfortable.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/21/2017 05:31 AM
Vivian C. at Route 46 Hyundai responded on 08/21/2017

Your the BEST! We appreciate the 5 Star Rating and look forward to providing that same level of service in the future. We wish you and your family a lovely end of summer season.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Lisa S. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to make an appointment online"
Made an appointment online, dropped off the car and work was completed timely
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/20/2017 12:05 PM
Vivian C. at Route 46 Hyundai responded on 08/21/2017

Thank you for the 5 Star Rating. It is nice to hear our efforts do not go unnoticed. We appreciate your business and strive to provide that same level of exceptional service to all of our customers.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Verified Customer on 08/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine Mainenance Appointment"
It was easy to make an appointment; pleasant waiting area; friendly staff; work completed in timely manner..parking can be a bit tricky.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/20/2017 06:25 AM
Vivian C. at Route 46 Hyundai responded on 08/21/2017

Thank you for the 4 Star Rating. We appreciate you taking the time to fill out the survey but most importantly, we appreciate you. We hope the next time we see you for service that you will experience a 5 Star Rating since that is our goal. We wish you and your family a lovely end of summer season.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Charles K. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick & well done "
Services completed in a timely fashion. The service technician came out and let me know what I should have done at my next service. No pressure, just information.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/20/2017 03:19 AM
Vivian C. at Route 46 Hyundai responded on 08/21/2017

Thank you for the 5 Star Rating. We appreciate you taking the time to fill out the survey since we do value your feedback. We wish you and your family a lovely end of summer season. Your the BEST!
Fondly,
Vivian- Service Department
Customer Relations Manager
908.850.0050

Thomas S. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they greet me by my full name every time i am there for service"
A+
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/19/2017 01:51 PM
Vivian C. at Route 46 Hyundai responded on 08/19/2017

Thank you so much for the 5 Star Rating. We appreciate it as well as YOU! We wish you and your family a lovely rest of the summer.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Verified Customer ReScore Review on 08/19/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Couldn't be happier with the customer service that was provided after taking my vehicle for service. Thank you to Vivian for your exceptional ability to remedy the tiny issue we had. Great job to all!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 09:18 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Good service "
.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 09:18 PM
Vivian C. at Route 46 Hyundai responded on 08/19/2017

We apologize for the inconvenience this has caused you. I will be contacting you to ensure this gets taken care of. Thank you for your patience in this matter.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Christine B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"How did Route 46 Hyundai do?"
Always fantastic service...
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 02:55 PM
Vivian C. at Route 46 Hyundai responded on 08/19/2017

Thank you for the 5 Star Rating. Always a pleasure seeing you and serviciing your vehicle. We wish you and your family the best end of summer ever!
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Scott M. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review "
Everyone always nice and professional. P
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 01:40 PM
Vivian C. at Route 46 Hyundai responded on 08/18/2017

Thank you for the 5 Star Rating. We appreciate it as well as you!
I will contact you so we can schedule another service visit for your vehicle.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

David M. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No wait time"
Fantastic place
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 12:45 PM
Vivian C. at Route 46 Hyundai responded on 08/18/2017

Thank you for the 5 Star Rating. We appreciate you filling out the survey and taking time from your busy schedule to submit it. We wish you and your family a lovely rest of the summer.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

James M. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No pressure sales!!"
An absolute great buying experience!!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 11:46 AM
Vivian C. at Route 46 Hyundai responded on 08/18/2017

Thank you for the 5 Star Rating. It was a pleasure servicing your vehicle and we agree that Nick is a great guy. We look forward seeing you on your next scheduled service visit.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Richard M. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone has been extremely helpful and courteous. "
It's a pleasant atmosphere and the staff are great.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/18/2017 10:11 AM
Vivian C. at Route 46 Hyundai responded on 08/18/2017

Your the BEST! Look forward to speaking and seeing you soon.

Fondly.
Vivian - Service Department
Customer Relations Manager
908.850.0050

Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Free Tires For Life"
I just received my second set of tires free under the tires for life program. Very happy with the service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 05:08 PM
Vivian C. at Route 46 Hyundai responded on 08/18/2017

Thank you for the 5 Star Rating. We appreciate you taking the time to fill out the survey and receiving your feedback. We wish you and your family a lovely rest of the summer. Your one of our favorite customers! Happy Motoring!
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Robert S. ReScore Review on 08/18/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great follow up!!!"
Recently had my Santa Fa in for service. Counter personnel was exceptional. Explained what needed to be done, and had a fair price. Offered bagels, and coffee. Had some dirt on interior door grab. Informed them about it via survey. They were very apologetic about it, and were willing to go above and beyond correcting the problem. Couldn't ask for a better place to have your service done.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 08:12 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Waiting ares was comfortable. Offered coffee, and bagels."
Yes
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 08:12 AM
Vivian C. at Route 46 Hyundai responded on 08/17/2017

We apologize for the inconvenience. I will call you so we can take care of this for you. I just had a meeting with management regarding this and we will address it with all the staff. This is not how we want to do business with our customers. Again, please accept our sincere apologize.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Faith K. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people who work thete"
Everyone is very. I e and helpful
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 07:48 AM
Vivian C. at Route 46 Hyundai responded on 08/17/2017

Thank you for the 5 Star Rating. We appreciate you taking the time to fill out the survey but more importantly we appreciate you. Have a lovely rest of the summer. Enjoy!
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Sivakanth P. on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai sonata"
When to Route 46 Hyundai to buy Hyundai sonata Sport..Salesman robert is a cool guy will show you all the inventory with patience and when coming to price they are expensive when compared to other dealers.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 07:38 PM
Vivian C. at Route 46 Hyundai responded on 08/17/2017

Thank you for taking the time to fill out the survey. We agree that Robert is a "cool guy" and I will share this with the sales management team to see if they can further assist you.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people there Vivian is fantastic love her"
Yes mut definitely
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:36 PM
Vivian C. at Route 46 Hyundai responded on 08/15/2017

Thank you for the 5 Star Rating and for taking the time to fill out the survey. You are the BEST. We appreciate your business and most importantly, we appreciate YOU! See you on your next service visit.
Fondly,
Vivian - Service Department
Customer Relations Manager
908.850.0050

Displaying Review 1 - 20 of 292 in total