Review for Rt Clapp of Oak Ridge
Dale M. on 08/13/2012
Dale said this business did what they said they would do but at a high price. The business does not allow customers to provide their own parts and he could have gotten the necessary parts at a much lower price at an auto parts store rather than through this business. He further noted he was charged over $200 for a radiator found at $150 in his local parts store.
Vehicle: Buick LeSabre
Service Date: 08/07/2012
Review Created: 08/13/2012
This review was collected via phone interview by Customer Research Inc.
The RT Clapp T. at Rt Clapp of Oak Ridge responded on 08/16/2012
Our company provides a 12 month or 12,000 mile warranty on all parts and labor. We could not offer that with a customer supplied part. We Thank You for the oppurtunity to service your vehicle needs.