99% Would Recommend
Latest Review about 8 hours ago
Robin S. on 05/12/2017
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Robin said they have always enjoyed the service. However, the last 2 times, they were unable to diagnose the problem.
Vehicle: Pontiac G8
Category: Service
Service Date: 04/14/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Doug C. on 04/19/2017
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Doug said the business is reliable and they get the job done quickly.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 04/05/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Robert N. on 02/20/2017
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Robert said this business had quick and good service.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 02/17/2017
Review Created: 02/20/2017
This review was collected via phone interview by Customer Research Inc.
Trace M. on 02/15/2017
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Trace said he would like them to communicate better. He would have liked to be shown what the problem was. They are hard to find but they are a great business.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/14/2017
Review Created: 02/15/2017
This review was collected via phone interview by Customer Research Inc.
Kyle D. on 12/27/2016
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Kyle said this business was quick and the service was easy.
Vehicle: Ford Expedition
Category: Service
Service Date: 12/23/2016
Review Created: 12/27/2016
This review was collected via phone interview by Customer Research Inc.
Heather D. on 12/21/2016
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Heather says the business did a good job of repairing her vehicle. The business apologized for their prices being so high. She said she understood that the price was because she has an older automobile. The price was not a problem.
Vehicle: Chrysler Town
Category: Service
Service Date: 12/10/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
MOLLY V. on 09/27/2016
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"CAR REPAIR?"
EVERYONE IS VERY HELPFUL AND GREAT TO WORK WITH!
Vehicle: Buick LaCrosse
Service Date: 09/26/2016
Review Created: 09/27/2016 12:19 PM
EMILY I. on 09/12/2016
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"Trustworthy"
I have had bad experiences with mechanics before: recommending services and parts that aren't necessary, doubling up charges for labor, etc. Les and the guys at Rx are honest, polite, and do great work. I drive 40 minutes round trip for everything from oil changes to make work because I only trust Rx.
Vehicle: Chrysler Pacifica
Service Date: 09/01/2016
Review Created: 09/12/2016 12:29 PM
Marco A. on 07/23/2016
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Marco said he liked the service from this business because he checked their work and it was clean. There was just a little miscommunication about the product he was trying.
Vehicle: BMW 330xi
Category: Service
Service Date: 07/21/2016
Review Created: 07/23/2016
This review was collected via phone interview by Customer Research Inc.
FLORA H. on 06/01/2016
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"Great customer service "
Friendly staff
Vehicle: Toyota Camry Solara
Service Date: 05/31/2016
Review Created: 06/01/2016 09:08 AM
Andy M. on 05/22/2016
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Spoke with Andy's wife. She said the business was good but there was some miscommunication.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 05/20/2016
Review Created: 05/22/2016
This review was collected via phone interview by Customer Research Inc.
Jeff A. on 05/12/2016
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Jeff said this business always does a good job and he would recommend them for service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 05/04/2016
Review Created: 05/12/2016
This review was collected via phone interview by Customer Research Inc.
Angela C. on 03/23/2016
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Angela said the business didn't finish part of the job and had to bring the vehicle back in. The job was completed the second time.
Vehicle: BMW 325xi
Category: Service
Service Date: 03/16/2016
Review Created: 03/23/2016
This review was collected via phone interview by Customer Research Inc.
Chris H. on 03/03/2016
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Chris said he was not completely aware of everything provided by this business and needed more information.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 03/01/2016
Review Created: 03/03/2016
This review was collected via phone interview by Customer Research Inc.
Chuck D. on 02/17/2016
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Chuck said this business did a good job and he is not displeased.
Vehicle: Infiniti I30
Category: Service
Service Date: 01/30/2016
Review Created: 02/17/2016
This review was collected via phone interview by Customer Research Inc.
Rick L. on 02/11/2016
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Rick said this business was a little pricey but they care about him.
Vehicle: Lincoln Aviator
Category: Service
Service Date: 01/12/2016
Review Created: 02/11/2016
This review was collected via phone interview by Customer Research Inc.
JOHN M. on 01/23/2016
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"oil change "
I thought that in the 21 point inspection the tires were checked. I specifically asked for 38psi in the tires. when i checked the tires they were well below that.
Vehicle: Toyota Avalon
Service Date: 01/22/2016
Review Created: 01/23/2016 03:35 PM
CORNELIUS S. on 12/05/2015
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"Cargo van service "
Great job and good price thanks
Vehicle: Chevrolet Chevy Express
Service Date: 12/04/2015
Review Created: 12/05/2015 11:33 AM
DIANE F. on 11/14/2015
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"customer service/quality of work - excellent. battery - overpriced"
Customer service and the overall experience was excellent. That said, I am disappointed after later investigating the price I paid for the recommended Interstate Battery (60-month) MT-121R was over the suggested retail price of $131.95 - $147.95 (price was 170.91 + an acceptable replacement labor charge of 15.00). It would also have been good to receive warranty information on the product (I neglected to request it at time of service).

It's my own fault for not searching online before choosing to confirm the purchase of the battery, as my battery had not yet failed.

My only disappointment is that my experience overall was so positive, that I would like to return. I will step up to do some online validation of part pricing before making final decisions. The labor charges for the work I had done, and the price for the replacement sway bar links seem reasonable.

Overall my experience was very good. I will own more responsibility in the future for validating costs relative to the marketplace.
Vehicle: Hyundai Elantra Touring
Service Date: 11/14/2015
Review Created: 11/14/2015 10:40 PM
JOHN M. on 10/24/2015
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"car repairs"
good job guys
Vehicle: Toyota Avalon
Service Date: 10/23/2015
Review Created: 10/24/2015 09:41 AM
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