S & N Transmission And Diesel Performance


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

92 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
85% Business Response
Latest Review 3 days ago
Bryan T. on 08/18/2017
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Bryan said this business educated him on transmissions and they gave him advice.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 07/31/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer P. on 08/08/2017
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"Happy"
Nick and Brandon always try to work with you to figure out what the problem may be when you call. The comfort and ease you get from them whether on the phone or in person is great.
Vehicle: Mercury Mountaineer
Service Date: 07/20/2017
Review Created: 08/08/2017 03:35 PM
Kelsey F. on 07/27/2017
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Kelsey said she would recommend this business for service.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/17/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
Nick C. at S & N Transmission And Diesel Performance responded on 07/31/2017

 Thank You, We look forward to working with you again soon.

 Brandon Patrick
 Service Writer 

Andrei M. on 07/27/2017
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Andrei said the staff were really good. He was happy and they are great guys.
Vehicle: Ford Super Duty F-250 SRW
Category: Service
Service Date: 07/13/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
Nick C. at S & N Transmission And Diesel Performance responded on 07/31/2017

Thank You Sir, We look forward to working with you soon. 

 Brandon Patrick
 Service Writer 

Billy L. on 07/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Billy said he didn't have a lot of contact with the staff while the vehicle was being serviced. It was at the business for a while before the staff called him. He doesn't know what the hold up was. They are good people. They are really nice and polite.
Vehicle: Ford Cutaway
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Crissy S. on 07/24/2017
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Crissy said the employees are nice and they do a good job.
Vehicle: Mercedes-Benz Sprinter Crew Vans
Category: Service
Service Date: 07/20/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Nick C. at S & N Transmission And Diesel Performance responded on 07/31/2017

Thank You! We hope to work with you again soon. 

 Brandon Patrick
 Service Writer 

Ronnie S. on 07/22/2017
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Ronnie said the young person that he dealt with was very knowledgeable of diesel vehicles. He knows his job and he knows who to recommend for other issues. He was very impressed with him because there was a slight mishap and they damaged the radiator and replace it for him. Ronnie offered to pay for half the cost but the person told him they had damaged it, he appreciated his offer to pay for half but he should just come back again. He recommends this facility to everyone . It is a very well run facility.
Vehicle: Ford F-150
Category: Service
Service Date: 07/17/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Nick C. at S & N Transmission And Diesel Performance responded on 07/31/2017

Thank You Sir, We look forward to your next visit.

 Brandon Patrick 
 Service Writer 

Marie S. on 07/21/2017
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Marie said she would recommend this business.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 06/28/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Nick C. at S & N Transmission And Diesel Performance responded on 07/31/2017

Thank You, We hope to work with you again. 

 Brandon Patrick 
 Service Writer 

ALAN J. on 07/05/2017
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"Would recommend "
Friendly & knowledgeable staff. Have had no issues with work done.
Vehicle: Chevrolet Blazer
Service Date: 06/30/2017
Review Created: 07/05/2017 07:57 AM
Nick C. at S & N Transmission And Diesel Performance responded on 07/05/2017

Thank You Sir, We look forward to working with you again soon.

Brandon Patrick 
Service Writer 

Jack A. on 06/24/2017
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Jack said Brandon did a great job, and he was very efficient. The service was good and the price was right.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 06/22/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Nick C. at S & N Transmission And Diesel Performance responded on 06/26/2017

Thank You Sir, I really appreciate that, We look forward to working with you again soon. 

Brandon Patrick
Service Writer 

Eston P. on 06/17/2017
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Eston said the technicians who work at this facility really know what they're doing. They were able to figure out what caused his injection pump to fail. He plans to use them again.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/16/2017
Review Created: 06/17/2017
This review was collected via phone interview by Customer Research Inc.
Nick C. at S & N Transmission And Diesel Performance responded on 06/19/2017

Thank You Sir, That means a lot to us. We look forward to working with you again.

Brandon Patrick
Service Writer

Cleaveland M. on 06/14/2017
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Cleaveland said the business provided good service.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/07/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Nick C. at S & N Transmission And Diesel Performance responded on 06/16/2017

Thank You Sir, We are happy to help and look forward to working with you again.

Brandon Patrick
Service Writer

Dustin Y. on 06/10/2017
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Dustin said this business did a good job and they got it done quickly.
Vehicle: Toyota Pickup
Category: Service
Service Date: 06/09/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Nick C. at S & N Transmission And Diesel Performance responded on 06/15/2017

Thank You Sir, We look forward to working with you again!

Brandon Patrick
Service Writer

Jerry M. on 06/10/2017
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Jerry said he was happy with the way the service went.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/09/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Nick C. at S & N Transmission And Diesel Performance responded on 06/15/2017

Thank You Sir, We are happy to help.

Brandon Patrick
Service Writer

John N. on 06/07/2017
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John said this business was knowledgeable and honest. They are good to deal with and they have great customer service.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/06/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Nick C. at S & N Transmission And Diesel Performance responded on 06/09/2017

Thank You Sir, We look forward to working with you soon.

Brandon Patrick
Service Writer

Adam G. on 06/02/2017
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Adam said he called and fussed at them but it was his mistake. He said he apologized because they did everything right. They are the best.
Vehicle: Dodge Pickup
Category: Service
Service Date: 05/26/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Nick C. at S & N Transmission And Diesel Performance responded on 06/08/2017

Thank You Sir, We are happy to hear it worked out.

Brandon Patrick
Service Writer

TOBY C. on 05/20/2017
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"Ten out of five"
Always a fantastic job by the guys at s&n. They fixed the initial problem and showed me what was also going bad and my options on how to fix. Every time I get my truck back it's like a new truck
Vehicle: Dodge Pickup
Service Date: 05/19/2017
Review Created: 05/20/2017 03:43 AM
Nick C. at S & N Transmission And Diesel Performance responded on 06/01/2017

Thank You Sir, We hope to work with you again soon.

Brandon Patrick
Service Writer

William P. on 05/19/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
William said it took the business three times to fix the transmission.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 05/18/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Scott N. on 05/19/2017
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Scott said they did pretty good work.
Vehicle: RAM Pickup
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Nick C. at S & N Transmission And Diesel Performance responded on 06/01/2017

Thank You Sir, We are glad too help.

Ryan B. on 05/16/2017
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Ryan said they did a great job and they communicated well.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 05/11/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Nick C. at S & N Transmission And Diesel Performance responded on 05/17/2017

Thank You Sir, We are glad to help. Look forward to your next visit!
 
Brandon Patrick
Service Writer

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