Safford Hyundai Of Springfield


Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49

559 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 4.0555567/5Overall Rating 4.0555567/5Overall Rating 4.0555567/5Overall Rating 4.0555567/5rating 4.0555567
Original
Overall Rating 1.77778/5rating 1.77778rating 1.77778rating 1.77778rating 1.77778
91% Would Recommend
100% Business Response
Latest Review 4 days ago
Richard P. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and friendly"
Great service. Professional, competent, and courteous service. And friendly too!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 07:06 PM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/16/2017

thank you for your feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Erika C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"all"
all
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 06:55 PM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/16/2017

thank you for your feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Kevin C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Work"
Clean, efficient. Overly communicate. Rental option of warranty work is appeciated
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 03:50 PM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/16/2017

thank you for your feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Christine Y. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The people are nice!"
Great service but could do without the comments about my cars smell
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 12:42 PM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/16/2017

thank you for your feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Ernest W. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The people is what makes this place GREAT!"
Overall great place to have your car serviced
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/15/2017 07:57 AM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/16/2017

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Ruth C. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
I was satisfied with there service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/14/2017 05:18 PM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/15/2017

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Verified Customer on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Service"
The work was completed in a timely manner and my car is running very well.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/13/2017 07:21 PM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/14/2017

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
David D. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficient"
Upon pulling in I was immediately greeted by a customer service rep who took my vehicle into possession told me I would be out within the hour and they delivered.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/13/2017 02:12 PM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/14/2017

thakn you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Marianne R. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best team I've come across!"
I had a great team helping me! My adviser, Miguel, was so awesome! And the team got my car taken care of in half the anticipated time! I will continue coming here thanks to them!
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/12/2017 09:40 AM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/14/2017

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Alvin C. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service. Joey is the bomb service manager
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 12:58 PM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/14/2017

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service person was very helpful."
Because of the people at this dealer
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 11:46 AM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/14/2017

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Judith A. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review"
Work completed faster than quoted. Comfortable waiting area
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/09/2017 02:33 PM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/11/2017

thank you for your feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Taylor C. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Pleased"
Always taken care of and the staff goes above and beyond what is expected😊
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/08/2017 12:46 PM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/09/2017

thank you for your feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Ye M. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service."
Excellent
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/07/2017 05:29 PM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/08/2017

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Tanya W. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service staff are beyond reproach and always on their game!"
Best servicing Hyundai dealership in the DMV
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/06/2017 07:35 AM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/08/2017

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Vicki D. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service!"
Provided exceptional customer service!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/05/2017 07:23 AM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/08/2017

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Verified Customer on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Paul is great!"
Paul and the "recall guys" really came through to get me in and out in a timely manner, despite the fact that my appointment had been erroneously made for late in the day. Thanks guys!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/31/2017 06:21 PM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 08/01/2017

thank you for your feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Deborah O. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and professional service"
All went smoothly
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 07/31/2017 12:53 PM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 07/31/2017

thank you for your feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Crispulo A. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very neat and clean"
Absolutely
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 07/31/2017 10:37 AM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 07/31/2017

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Richard W. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Advisor"
Miguel was extremely helpful with a very stressful repair situation. This was the second engine replacement that the Sonata needed and he was excellent in communicating with us to keep us updated on the status of the repair.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 07/27/2017 10:09 AM
Peter K., Service Manager at Safford Hyundai Of Springfield responded on 07/27/2017

THANK YOU FOR YOUR FEEDBACK!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
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