Sams Auto


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1 Reviews

0% Would Recommend
100% Business Response
Latest Review about 6 years ago

Anna R. on 07/09/2011
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"SERVICE WAS QUESTIONABLE"
HAD TO WAIT OVER AN HOUR FOR AN OIL CHANGE. THEN WAS OFFERED TWO HTGHER OFFERS BECAUSE I OWN A MERCEDES. I WAS NEVER GIVEN THE ADVERTISE PRICE NOR WERE MY OTHER FIULDS TOP OFF. AND TO TOP IT OFF I PAID MORE TO GET AN OIL CHANGE THAN I WOULD HAVE AT THE DEALERSHIP. WHEN I BROUGHT THIS UP TO THE OWNER HIS COMMENT WAS I GUESS THE DEALERSHIP DOES NOT WANT TO MAKE MONEY. ALSO SAD BUT TRUE THEY HAVE NO ENGLISH MAGAZINES TO READ ONLY JAPANESE.
Service Date: 06/21/2011
Review Created: 07/09/2011 04:47 AM
Ed at Sams Auto responded on 07/23/2011
We are sorry and embarrassed. But most of all, we are deeply sorry.”
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