Sauquoit Automotive


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

29 Reviews

97% Would Recommend
Latest Review 9 months ago

Forest Y. on 03/15/2016
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Sketchy practices"
I was prepared to make a cash offer on a car from this buisness but they would not let me get it checked out by my mechanic I have purchased several cars in this area and no one has had an issue with this before as it is pretty standard practice
Service Date: 03/07/2016
Review Created: 03/15/2016 01:35 PM
Bob J. on 03/28/2015
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Spoke with Kathleen. She said this facility is wonderful.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/25/2015
Review Created: 03/28/2015
This review was collected via phone interview by Customer Research Inc.
Kyle L. on 03/25/2015
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Spoke with Kathy. She said her husband has a busy schedule, but they were very accommodating getting him an appointment.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/20/2015
Review Created: 03/25/2015
This review was collected via phone interview by Customer Research Inc.
Scott S. on 03/23/2015
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Scott said the service was excellent, everything was good but the price was higher than anticipated.
Vehicle: Toyota Venza
Category: Service
Service Date: 03/07/2015
Review Created: 03/23/2015
This review was collected via phone interview by Customer Research Inc.
Sandy K. on 03/21/2015
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Sandy said she was satisfied with the service provided by the business.
Vehicle: Hyundai Accent
Category: Service
Service Date: 03/05/2015
Review Created: 03/21/2015
This review was collected via phone interview by Customer Research Inc.
Lisa H. on 03/11/2015
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Lisa said it was done in a timely manner. She was happy with the service.
Vehicle: Dodge Caliber
Category: Service
Service Date: 03/10/2015
Review Created: 03/11/2015
This review was collected via phone interview by Customer Research Inc.
TIM N. on 02/28/2015
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"Attentive and caring!"
Very friendly atmosphere, and service was fast. Thank you!!
Vehicle: Mercury Milan
Service Date: 02/20/2015
Review Created: 02/28/2015 05:32 AM
Elmer N. on 02/28/2015
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Elmer said the business listens to what he has to say and their work is very good. He appreciates that they are there for him.
Vehicle: Ford Escape
Category: Service
Service Date: 02/27/2015
Review Created: 02/28/2015
This review was collected via phone interview by Customer Research Inc.
Bob J. on 02/26/2015
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Spoke with Bob's wife. She said the business is wonderful.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/05/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
Dorothy O. on 02/26/2015
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Dorothy said that they were very helpful and they treat her like family. She added that they are very efficient and did everything the way she thought they would do it.
Vehicle: Honda CR-V
Category: Service
Service Date: 02/07/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
Donna J. on 02/25/2015
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Donna said she is friends with the employees at this business. They have a good mechanic and he makes their customers feel welcome.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 02/04/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Bertram B. on 02/25/2015
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Bertram said the service is good. The business is very convenient for him.
Vehicle: Ford Taurus
Category: Service
Service Date: 01/29/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Susan M. on 01/31/2015
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Susan said the business did a good job.
Vehicle: Toyota RAV4
Category: Service
Service Date: 01/27/2015
Review Created: 01/31/2015
This review was collected via phone interview by Customer Research Inc.
Frank K. on 01/26/2015
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Frank said the business does what they are suppose to, they do it well and in a timely manner.
Vehicle: Buick Verano
Category: Service
Service Date: 01/19/2015
Review Created: 01/26/2015
This review was collected via phone interview by Customer Research Inc.
Foster F. on 01/22/2015
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Foster said the business provides great service.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/06/2015
Review Created: 01/22/2015
This review was collected via phone interview by Customer Research Inc.
Andrea W. at Sauquoit Automotive responded on 01/28/2015

Thank you Foster for your feedback.  Always a pleasure providing service to you and your family.

Louise F. on 01/22/2015
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Louise said the staff took the time to explain and show things to her. The business got the job done as quickly as they could. The facility is better than the other ones she has been to.
Vehicle: Suzuki Forenza
Category: Service
Service Date: 01/15/2015
Review Created: 01/22/2015
This review was collected via phone interview by Customer Research Inc.
Andrea W. at Sauquoit Automotive responded on 01/29/2015

Thank you so much for coming in and for taking the time to answer our survey.  We appreciate it!

Pamela P. on 01/15/2015
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Pamela said she would not say it was the best but it was fine. She appreciates that they are convenient to her.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 12/29/2014
Review Created: 01/15/2015
This review was collected via phone interview by Customer Research Inc.
ERIC F. on 01/05/2015
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"Great Service!"
Always helpful!
Vehicle: Volkswagen Jetta
Service Date: 12/29/2014
Review Created: 01/05/2015 06:15 AM
Andrea W. at Sauquoit Automotive responded on 01/05/2015

Thank you so much.

Debra K. on 01/05/2015
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Debra said they are always very friendly and efficient.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 12/23/2014
Review Created: 01/05/2015
This review was collected via phone interview by Customer Research Inc.
Andrea W. at Sauquoit Automotive responded on 01/08/2015

Thank you for your time, loyalty and review.  Greatly appreciated.

Mike D. on 12/30/2014
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Spoke with Karen. She said the business was excellent and has never had a problem. She thinks the business is great and the people are very nice.
Vehicle: Ford Taurus
Category: Service
Service Date: 11/20/2014
Review Created: 12/30/2014
This review was collected via phone interview by Customer Research Inc.
Andrea W. at Sauquoit Automotive responded on 01/05/2015

Thank you so much for your positive words and for your years of loyalty.  

Displaying Review 1 - 20 of 29 in total