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Scott's Auto Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,242 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

We are a Better Business Bureau Accredited auto shop with an A+ rating. We are a family-run business providing automotive repair and maintenance services for over 30 years.

Copy & paste link to verify BBB accreditation: http://goo.gl/qFnKd
We are a Better Business Bureau Accredited auto shop with an A+ rating. We are a family-run business providing automotive repair and maintenance services for over 30 years.

Copy & paste link to verify BBB accreditation: http://goo.gl/qFnKd

Categories
Auto Maintenance, Repair Shop, Car Maintenance
Contact
(678) 947-4040

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
820 Peachtree Parkway Cumming, GA 30041
Scott's Auto Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,242 Reviews)

SH
Stephanie H.
Cumming, GA
BMW 330xi
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/11/2015
verified customer Verified Customer
Category: Service
Stephanie said that she has taken her vehicle to this business several times for the same problem but they have not been able to fix her vehicle. She would not recommend them to others for service for the reason mentioned.
Not Recommended
Scott M. from Scott's Auto Center responded on 04/20/2015 09:47 AM

Stephanie,
                 We have not been able to get your vehicle to act up when we drive it. We need to have it  longer as we explained in order to fix the problem. You said that you could not leave it with us so are hands are tied. We have spent allot of time and effort checking  different systems and driving the vehicle. If it starts to act up while you are driving it please bring it in if possible. Intermittent problems are not easy to fix even though we have Factory trained technicians and scan tools because they only occur once in awhile. Thank You for your business and Have a Great Day!
                     Scott 

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