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Scott's Auto Express, llc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,418 Reviews)
96
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Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(816) 229-2886

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
3055 Sw 40 Hwy Blue Springs, MO 64015-4542
Scott's Auto Express, llc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,418 Reviews)

RS
Ron S.
Blue Springs, MO
Dodge Pickup
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/10/2014
verified customer Verified Customer
Category: Service
Ron said he was unhappy with the service. The business was highly recommended to him but he was charged excessively for minimal work performed on his vehicle. He would not recommend them due to this experience.
Not Recommended
Scott S. from Scott's Auto Express, llc responded on 05/20/2014 12:56 PM

Ron came in with a check engine light and a squealing belt that he had replaced. Check engine light was a EVAP purge solenoid and his belt problem was due to someone before us had used some kind of thick white lubricant on his new belt. Purge valve was easy fix, and we had to clean all of the pulleys and install a new belt-Both of which fixed his problems.He hard some concerns about transmission service and we gave him all options to choose from. After our discussion he OK'd the work. I would have thought that if there was any more questions or concerns that it would have been addressed at that time. I'm not real sure why Ron is unhappy. Have attempted to contact him several times to discuss this but will not return my calls.

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