96% Would Recommend
Latest Review about 6 hours ago
GENEVA H. on 07/27/2017
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"Service in a pinch!"
We were driving from Austin to Oklahoma and saw my car was overheating and AC not working well. Praise God that he led us to Scotty's where they diagnosed the problem and had a new part and installation within the hour! Being so close to the "foodie" street behind was also a great blessing as we were able to eat dinner and come back to my car being fixed before we had even gotten the bill! Thank you to the entire team at Scotty's! We appreciate your service so much! The owner was so gracious and even willing to stay late if necessary to get us back on the road!
Vehicle: Acura TSX
Service Date: 07/25/2017
Review Created: 07/27/2017 12:14 PM
Jacob P. on 07/26/2017
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Jacob said they were very helpful and they had the vehicle fixed in one day. He was very pleased.
Vehicle: Acura TSX
Category: Service
Service Date: 07/24/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Rick L. on 07/26/2017
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Rick said the work wasn't done on time. He had to wait. He liked dealing with Scotty but didn't care much for dealing with the other staff.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 07/17/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
ANDREW S. on 07/23/2017
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"Very satisfied"
Great communication, great service, reliable
Vehicle: Nissan Armada
Service Date: 07/18/2017
Review Created: 07/23/2017 09:30 AM
JOHN C. on 07/21/2017
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"In and out. Good value for the money."
I have a 1999 Ford F1 50 that had a miss firing Cylinder that I took to Scottys he troubleshot it quickly, and then he made sure the cylinder was fine but doing a quick compression test, fix the problem happy with the quality and the service he performed on my truck
Vehicle: Ford Pickup
Service Date: 07/21/2017
Review Created: 07/21/2017 09:36 PM
Phil B. on 07/19/2017
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Phil said he was pretty happy with the service and it was a good experience.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 06/30/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
KEN A. on 07/18/2017
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"Great service"
I brought my car in without an appointment with an exhaust leak on a Saturday morning and was greeted by Adam. He promptly pulled my car into a bay and put it on a rack for inspection. A few minutes later he showed me what they found. Within 30 minutes he had received the parts to repair the issue and made the repair. The price was very fair for the work they did. Excellent service from a local business. Great job guys!
Vehicle: Lexus RX 350
Service Date: 07/15/2017
Review Created: 07/18/2017 05:30 AM
Clarence P. on 07/18/2017
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Clarence said they did a great job.
Vehicle: Buick Century
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
BRIAN C. on 07/16/2017
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"Scotty's Automotive Rocks!"
Thanks for your fair and honest evaluation/work on my automobile!
Vehicle: Dodge Durango
Service Date: 07/14/2017
Review Created: 07/16/2017 05:25 PM
CELEST D. on 07/14/2017
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"Customer Service"
They were awesome, and Veteran friendly
Vehicle: Chevrolet Cruze
Service Date: 07/06/2017
Review Created: 07/14/2017 03:55 AM
JANE C. on 07/12/2017
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"Needed alternator"
Fixed it within a few hours...awesome!!
Vehicle: Toyota Sienna
Service Date: 07/03/2017
Review Created: 07/12/2017 07:13 AM
JAMES G. on 07/02/2017
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"Honest knowledgeable service"
After a quote at another shop to repair my truck for $1,300. I took my truck to Scotty's. They took the time to correctly diagnose the problems and fixed it for under $600. I'll never go anywhere else!
Vehicle: Dodge Pickup
Service Date: 06/30/2017
Review Created: 07/02/2017 04:34 PM
Randy M. on 07/01/2017
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Randy said this business provided great service.
Vehicle: Jaguar XF
Category: Service
Service Date: 06/30/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
Charlie S. on 06/30/2017
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Charlie said his experience with this business was quick and easy. The employees got him in and out quickly.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 06/29/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
DAVID D. on 06/28/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Over charged & 9 days to finish repairs"
My $1700 3 day repair turned into $2500 over 9 days with little to no communication as to why. Biggest problems; too expensive, lack of communication and transparency.
Vehicle: Cadillac STS
Service Date: 06/27/2017
Review Created: 06/28/2017 08:13 PM
Cody C. on 06/23/2017
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Cody said they are good friends of his. He trust their work.
Vehicle: GMC Sierra
Category: Service
Service Date: 06/19/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Bikram C. on 06/21/2017
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Bikram said he has known Scotty for a long time and he does good work.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 06/08/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Michael T. on 06/21/2017
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Michael said it was good service and they did what he paid for.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 06/09/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Nandu R. on 06/20/2017
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Nandu said this business provided good service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 05/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Brian S. on 06/19/2017
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Brian said he had to take his vehicle back to this business after he found out one of his headlights was not working. He liked their prices and will continue to use them in the future.
Vehicle: Honda Civic
Category: Service
Service Date: 05/17/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Adam B. at Scotty's Automotive responded on 06/22/2017

Brian, thank you very much for your great review! We appreciate your business and see you soon.

Adam Bergerson
Service Manager
Scotty's Automotive
(817) 491-9441
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