Sebring West Automotive


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

191 Reviews

98% Would Recommend
Latest Review 3 days ago
Alivina S. on 03/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alivina said the workmanship was good, and she can not complain. She will need to take the vehicle back so they can reset the indicator function, that tells her how much gasoline there is.
Vehicle: Oldsmobile Cutlass Calais
Category: Service
Service Date: 02/23/2017
Review Created: 03/01/2017
This review was collected via phone interview by Customer Research Inc.
Frank G. on 03/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Rita. She said every time she goes in for service, the employees are personable and helpful. This is a good place to go to.
Vehicle: Mazda Protege
Category: Service
Service Date: 02/24/2017
Review Created: 03/01/2017
This review was collected via phone interview by Customer Research Inc.
KAREN B. on 02/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, Knowledgeable, Honest and Friendly"
In my opinion this is the best automotive repair shop in the entire central valley. They are also friendly and keep me informed about the repairs necessary. I feel they are honest and reasonable. Definitely my go too repair shop.
Vehicle: Volkswagen Jetta
Service Date: 02/24/2017
Review Created: 02/25/2017 08:28 AM
Don P. on 02/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Sharon. She said they took her right in and they got the service done the next day. They were great. They have excellent service and friendly people. Her vehicle runs.
Vehicle: Dodge Charger
Category: Service
Service Date: 02/22/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
SUSAN S. on 02/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"BEST EXPERIENCE WITH CAR MAINTENANCE"
I love taking my car to Sebring because I know THEY know cars, they are honest and as a woman they do not "talk down" to me as if I do not know what is going on. The location is clean, staff is courteous and efficient and I cannot say just how helpful they are! If you love your car and depend on it(who doesn't) I would say get on over to Sebring West! You and your car are in good hands.
Vehicle: Chevrolet Equinox
Service Date: 02/16/2017
Review Created: 02/18/2017 05:38 AM
GARY G. on 02/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent workmanship"
All items on invoice were addressed in a timely and organized manner. Thanks once again for safety and confidence on the road.
Vehicle: Toyota Tacoma
Service Date: 02/16/2017
Review Created: 02/18/2017 03:31 AM
Reba M. on 02/14/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Reba said she would recommend this business for service.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 02/10/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Donald G. on 02/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Donald said he has been with them for 10 to 15 years. He will keep going back because it is the best service he has ever had. They take care of the vehicles he brings in. He appreciates them taking care of him, and he hopes everyone enjoys the new year.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 01/30/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
Cheryl H. on 02/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Cheryl said this business provided good service.
Category: Service
Service Date: 02/08/2017
Review Created: 02/10/2017
This review was collected via phone interview by Customer Research Inc.
Ed B. on 02/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Carol. She said Darrell and his crew were very good.
Vehicle: Volkswagen Golf
Category: Service
Service Date: 02/07/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Bill C. on 02/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said this business did excellent work. They did a very nice job and he was happy. Brian, an employee at this business was very nice and fair. The cost was less than the quote.
Vehicle: Chrysler Town
Category: Service
Service Date: 01/31/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Kimberly J. on 02/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kimberly said the employees were nice, up-front, and talkative. They explain everything and there are no surprises. This business is amazing and he wants them to keep up the good work.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/30/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
JOHANNA M. on 01/26/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Beginning to have reservations as to the car repair service being advertised."
Prior to these last three-four visits where my Husband was told they couldn't find anything wrong with the car; now were told we may be looking at a blown head gasket, I/we have not been too impressed with our service. Perhaps it was an oversight or the car really is in bad shape; after paying nearly $1,000 and now looking at a potential $2,000 new bill, this is not acceptable. I work at the local Chamber of Commerce; have already shared with some local business owners how this experience has been playing out; to which some of them have said this doesn't sound on the up and up...Before this incident, we were happy to take our car to Sebring West for a second opinion. Now, we may need to find another automotive shop.
Vehicle: Chrysler 300
Service Date: 01/16/2017
Review Created: 01/26/2017 12:56 PM
Raymond C. on 01/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Raymond said the business provides excellent service at good prices. They worked with him to schedule his vehicle and there were no issues.
Vehicle: Honda Accord
Category: Service
Service Date: 01/23/2017
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
Tom M. on 01/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said the service and work was good. He mentioned sometimes the employee who checks him in, makes insulting comments.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/24/2017
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
Brad S. on 01/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brad said he was happy with the good service. The employees were professional and friendly.
Vehicle: Honda Civic
Category: Service
Service Date: 01/20/2017
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
John L. on 01/21/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
John said it took two weeks for them to repair his vehicle. They forgot to put his gaskets back in after the oil change and they also left parts in his car. The mechanic was very sour and arrogant. He has a bad personality. They should treat older vehicles with respect. He paid a lot and he was not notified of how long the repairs would take.
Vehicle: Volkswagen Karmann Ghia
Category: Service
Service Date: 01/18/2017
Review Created: 01/21/2017
This review was collected via phone interview by Customer Research Inc.
Marilyn C. on 01/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marilyn said they always take good care of her and provide good service.
Vehicle: Infiniti G37
Category: Service
Service Date: 01/13/2017
Review Created: 01/16/2017
This review was collected via phone interview by Customer Research Inc.
Frank P. on 01/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Frank said the work was done properly, quickly and the problem was taken care of.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 01/06/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Mary W. on 01/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said this business performed good service.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 01/04/2017
Review Created: 01/06/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 191 in total