Review for Shadow Lake Collision Center
Gabe A. on 07/07/2011
Gabe stated that although the vehicle was ready to be picked up on the right day they called him at 2pm and he returned their call at 4pm. They said his vehicle was ready and he mentioned that he wouldn't be able to pick the vehicle up until 5:30pm and they said that was fine. He took the rental vehicle to the rental car agency and got to the business at 5:32pm and everybody was gone for the night. No one told him that he had to be there by 5:30pm or he wouldn't be able to get the vehicle until the next business day. Gabe wouldn't recommend this business because of the above mentioned reason.
Service Date: 06/17/2011
Review Created: 07/07/2011
This review was collected via phone interview by Customer Research Inc.