Thanks for the kind words sir. Your awesome yourself!
Thanks Bob! We are so pleased to hear your satisfied with the work. The great part we even though we had a couple issues with your Buick you never got upset & that makes working with the customer so much easier & we thank you for that. We will always do our best to stay on time & money but there is always a problem child. Thanks again!
So I have thought long & hard about how I was going to respond to this review. The disappointment should be at the parts you had bought & brought to us to install. The issues is with the parts & how long it is taking to get the new warranty replacement parts to you. We have done this same job to a hand full of vehicles & have had no problems what so ever. The parts you brought us didn't fit right, it took way longer to do the job due to the parts fighting us. Sir you have been a great customer for many years but getting a deal on the Internet is not always the best way to go about fixing you vehicle. If we would have been the ones that bought the parts & installed them we would have been the ones on the hook. We also would have has your vehicle back to you in 2 days turn around time & it would not still be sitting on our lot waiting for parts. I hope they take care of you very soon but I can not say sorry for the parts failing due to I did not purchase them. Wishing you well & have a good day.
Thanks Reed. Yes the A/C system has been a bear for some time but like I had told I shall prevail. We are very pleased that your vehicle has nice cold air & that you will be in comfort during all of your travels.
Thanks Robert. We are pleased to hear you had a good experience with us. We try hard to serve our customers with the best quality work & parts . You all mean a lot to us with out our great customer we would not be in business.
Fist off it was great meeting you & we're pleased you were happy with the work performed. We're glad we found both issues with you being here due to it makes things easier explaining what work need to be done. If there is anything else you ever need don't hesitate giving us a call. Thanks again.