Shift Right Transmission


Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

52 Reviews

94% Would Recommend
Latest Review 26 days ago
Brad M. on 07/29/2017
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Brad said the transmission they installed burned up and he had to have somebody else fix it for him. The transmission he got was not rebuilt correctly and not installed properly. The torque converter failed. His warranty was only thirty days past the twelve months and they did not honor it. He stated he felt he was taken advantage of for $2,600. He has a written response from Amco transmission, that did the work, stating it was installed improperly. He has the parts to prove it. One week after he received his vehicle, he took it back to them and brought to their attention that there was a problem from the get go. They told him it was something else but it wasn't. He had actually taken it back to them two more times before going to Amco. He requests a contact call from management about this issue.
Vehicle: Ford F-150
Category: Service
Service Date: 07/05/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 08/07/2017

First I would like to take a moment to go through this step by step of the issues that occurred. Your vehicle was brought into our shop on 5/27/2016 we did the transmission and the repairs it needed. You came back to the shop with some concerns with the vehicle on 6/16/2016 at this time we found that the vehicle was having communication issues as we were looking into them we had finally got the scanner to communicate and codes pulled up p0603- cam error, p1139- water in fuel, c1155- lt speed sensor fault, p1876- transfer case 2wd fault,b1352- ignition key in fault, b2425 remote key out of sync. As these being electrical we advised for the vehicle to go to Chandler Auto Electric to figure out the problem. After that we did not hear anything until recently. The vehicle was brought into our shop to see what had happened as our diagnosis came to conclusion the Converter had failed as it was over the warranty period it was also an issues due to the company that had supplied us with the Converter had been dissolved as in no longer in business. We then went over this with you and you decided to take the vehicle to another shop as there you was told the transmission was installed incorrectly Just so you know the transmission was not in the vehicle nor was the Converter it was in its own separate box. So I am unsure how that conclusion was made that is was installed incorrectly. 

Jayson V. on 07/21/2017
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Jayson said this business made his experience really easy. They did a great job and they were helpful.
Vehicle: Ford Escape
Category: Service
Service Date: 07/17/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Michael H. on 07/20/2017
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Michael said this business responded to his burned out transmission and got it done in one day. It was faster and less expensive than anywhere else he called. He said he is very happy.
Vehicle: Ford F-150
Category: Service
Service Date: 07/07/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Jerry F. on 07/19/2017
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Jerry said it took this business a couple of days to fix the vehicle. He also said they had a couple of issues trying to get things right for him.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 06/20/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Anissa V. on 06/30/2017
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Anissa said they did a good job.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 06/29/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
MIRANDA H. on 06/28/2017
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"Axel repair."
I am so happy with the service. They were all friendly and very efficient with the service. Thank you.
Vehicle: Hyundai Sonata
Service Date: 06/14/2017
Review Created: 06/28/2017 08:18 PM
David J. on 06/24/2017
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David said the business is good.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 06/13/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
David Q. on 06/13/2017
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David said everything went perfectly at this business.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 06/10/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Toylor T. on 05/27/2017
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Toylor said this business was quick.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/09/2017
Review Created: 05/27/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 06/01/2017

Thank you for your customer feed back!!

Dan B. on 05/23/2017
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Dan said they did what he asked them to do.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/24/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Yosko H. on 05/20/2017
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Yosko said the customer service was good.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 04/17/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 05/22/2017

Thank you so very much. We strive to make our customers happy. 

Faustino A. on 05/20/2017
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Faustino said this business is good.
Vehicle: Nissan Frontier
Category: Service
Service Date: 05/01/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 05/22/2017

Thank you for your response. We value our customers input.  

Jerry F. on 05/20/2017
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Jerry said he has done business with them before and he likes the quality of their service.
Vehicle: Kia Sedona
Category: Service
Service Date: 04/18/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 05/22/2017

Thank you, We appreciate your your business. Thanks for being a loyal customer and letting us help you with your automobiles needs. 

Tonia K. on 05/19/2017
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Tonia said this business towed her vehicle from free and they fit her in right away. Her vehicle was difficult to fix because it had an electrical problem. It had already been turned away at another business.
Vehicle: Saturn Ion 2
Category: Service
Service Date: 04/18/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 05/22/2017

Thank you for giving the opportunity to fix your vehicle. We appreciate your business. 

Carol C. on 05/19/2017
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Carol said this business provided excellent service.
Vehicle: Ford Escape
Category: Service
Service Date: 05/05/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Richard B. on 05/18/2017
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Richard said this business was honest and on time.
Vehicle: Ford Mustang
Category: Service
Service Date: 04/26/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Kevin C. on 03/28/2017
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Kevin said this business did a good job with everything and they kept him up to date. The service was good.
Vehicle: International Scout II
Category: Service
Service Date: 03/03/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 04/06/2017
I just wanted to thank you. 
Dan R. on 03/27/2017
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Dan said the final price this business ended up charging him was more than the original quote.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/28/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Jayson J. on 03/22/2017
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Jayson said he is still having issues with his vehicle after the service was completed by this business.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 02/22/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 04/06/2017

If you could please bring us the vehicle so we could take a look at it. That would be greatly appreciated. Call us and just set up an appointment. 

Ever E. on 03/13/2017
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Ever said this business did a good job on the transmission.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 02/15/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 04/06/2017

Thank you. Your business is appreciated. 

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