Sims Honda


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

2136 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 1.4/5rating 1.4rating 1.4rating 1.4rating 1.4
95% Would Recommend
Latest Review about 6 hours ago
KATHY M. on 08/21/2017
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"Service was great"
The personnel , timely manner of the service, waiting area, we're all very satisfactory
Vehicle: Honda CR-V
Category: Service
Service Date: 08/11/2017
Review Created: 08/21/2017 06:35 AM
JUDY D. on 08/20/2017
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"Well trained and nuce people"
Wellbtrained snd very helpful team members.
Vehicle: Honda Pilot
Category: Service
Service Date: 08/08/2017
Review Created: 08/20/2017 08:56 PM
RENEE S. on 08/20/2017
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"Quick"
Fast professional service.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/11/2017
Review Created: 08/20/2017 07:03 PM
RONN B. on 08/20/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Price Increasw"
Your service, as always, was exceptional. Your price increase, your decision to rent instead of providing a free rental, and your premature notice that I would need a major servicing, at an increased price, at my next due date has caused me to look for a new Honda dealer.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/10/2017
Review Created: 08/20/2017 02:16 PM
KENNETH K. on 08/20/2017
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"2017 CR-V Purchase"
Service department customer service and work quality. Waiting area.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/09/2017
Review Created: 08/20/2017 12:59 PM
CLAUDIA M. on 08/20/2017
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"Excellent customer service"
lI felt they listen, they are prompt to work in your car by appt
waiting rooms comfortable
People extremely nice
Vehicle: Honda CR-V
Category: Service
Service Date: 08/02/2017
Review Created: 08/20/2017 12:44 AM
STU AND PATSY S. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Chris went way out to help us. He is great!
Vehicle: Honda CR-V
Category: Service
Service Date: 08/10/2017
Review Created: 08/19/2017 04:50 PM
MIKE E. on 08/19/2017
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"Good work"
Friendly staff that keep you updated on the progress of your repairs.
Vehicle: Dodge RAM VAN
Category: Service
Service Date: 08/05/2017
Review Created: 08/19/2017 07:28 AM
JEREMY A. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Recommended
Vehicle: Honda Civic Hatchback
Category: Service
Service Date: 08/09/2017
Review Created: 08/18/2017 05:00 PM
RUSSELL I. on 08/18/2017
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"Great service and nice people at Sims Honda"
Pleasant place for car service and the Service Department does good work.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/09/2017
Review Created: 08/18/2017 04:05 PM
JIM G. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, courteous, and professional."
Excellent
Vehicle: Honda CR-V
Category: Service
Service Date: 08/09/2017
Review Created: 08/18/2017 02:25 PM
Todd K., Sales Manager at Sims Honda responded on 08/18/2017

Thank you for the great review Jim!  All of us here appreciate you driving over from Oak Habor to allow us to service your CR-V.

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
JERRY ALLAN W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sims Honda Service"
Once again very fast, friendly, and knowledgeable service provided by Sims Honda. My 2014 Honda Accord 4 cylinder with 45,000 miles was one and one half quarts of oil down after 5,000 miles. They are following up to see if the consumption persists and if it does will notify Honda for further action. The advisor was very thorough and took time to explain every last detail. Sims is 45 minutes from our home but I will continue to take my Honda there as long as they continue their courteous and professional service.
Vehicle: Honda Accord Sedan
Category: Service
Service Date: 08/09/2017
Review Created: 08/18/2017 02:11 PM
MARY-ANN K. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Above average service"
Yes the employees are awesome! The service is great. Very satisfied with outcome!
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 08/07/2017
Review Created: 08/18/2017 11:35 AM
Todd K., Sales Manager at Sims Honda responded on 08/18/2017

Thank you Mary-Ann!  Would you mind providing me with some feedback on how we can earn a 5 star next time? 

Thanks for the great review and feedback!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
IVAN M. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another good experience."
Timely, efficient, and a bit more expensive.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/04/2017
Review Created: 08/18/2017 08:42 AM
Todd K., Sales Manager at Sims Honda responded on 08/18/2017

Thank you Ivan!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
JOHN B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"car"
good service
Vehicle: Honda Ridgeline
Category: Sales
Sales Date: 08/03/2017
Review Created: 08/18/2017 08:05 AM
Todd K., Sales Manager at Sims Honda responded on 08/18/2017

Thanks John!  Hope you're enjoying your Ridgeline!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
STEVE J. on 08/18/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Customer Service
Vehicle: Honda Pilot
Category: Service
Service Date: 08/03/2017
Review Created: 08/18/2017 07:52 AM
Todd K., Sales Manager at Sims Honda responded on 08/18/2017

Thanks for the 5 star review Steve!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
MICHAEL W. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
the guy did a breat job checking me in, handled an additional,problem and all in all it all went as well as could have been hoped for. THanks for the great service.
Vehicle: Honda Civic Sedan
Category: Service
Service Date: 08/07/2017
Review Created: 08/17/2017 09:48 PM
Todd K., Sales Manager at Sims Honda responded on 08/18/2017

Thanks for the great review Michael!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
ELDON MARSHAL K. on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Just fine"
It was fine
Vehicle: Honda Civic Sedan
Category: Sales
Sales Date: 08/04/2017
Review Created: 08/17/2017 09:41 PM
JANET M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff and very little wait time"
I have always returned to Sim's Honda for the service of my car and I have never missed a single oil change, love my car and plan to buy another Honda from the same dealer, so I think that speaks volumes!!
Vehicle: Honda Civic Hybrid
Category: Service
Service Date: 08/03/2017
Review Created: 08/17/2017 08:51 PM
Todd K., Sales Manager at Sims Honda responded on 08/18/2017

Thank you Janet and thanks for your trust, we all value that!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
LOUISE L. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sims Honda Service"
I can recommend, Sims Honda, for any Honda service needs. Friendly, professional staff and great communication from the service desk. Comfortable new waiting room!
Vehicle: Honda Pilot
Category: Service
Service Date: 08/08/2017
Review Created: 08/17/2017 08:07 PM
Todd K., Sales Manager at Sims Honda responded on 08/18/2017

Thank you for the 5 star review Louise!  We appreciate you trusting your Pilot with us.

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
Displaying Review 1 - 20 of 2136 in total