Review for Skip's Garage
Davide R. on 01/09/2014
Davide said he took his vehicle in for service and when he got it back there was something broken. He was told by the business that is how he brought the vehicle in but he is sure he did not. He said he would not recommend the business for the reasons mentioned.
Vehicle: Chrysler PT Cruiser
Service Date: 01/07/2014
Review Created: 01/09/2014
This review was collected via phone interview by Customer Research Inc.
Skip D. at Skip's Garage responded on 01/22/2014
Mr. Revelli was informed about the potential problem when his vehicle was in our shop. He declined the repair at that time due to the cost. Unfortunatley the vehicle broke down [like we thought it would] soon after he picked up the vehicle. We have been in contact with the customer several time to talk to him about the situation. We feel it is our responsibility as a shop to ALWAYS inform the customer of potential problems with their vehicle. The safety of our customer is very important to us! Ultimately it is the customer decision whether they want to fix thier vehicle or not.