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Smith Specialty Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(681 Reviews)
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Score Details

5 stars
86%
4 stars
10%
3 stars
1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average

Business Details

About

We have been a family business for 16 years to provide a great customer experience. We Specialize in Your Satisfaction. We have been a family business for 16 years to provide a great customer experience. We Specialize in Your Satisfaction.

Categories
Auto Repair, Repair Shop, Tire Sales and Repair
Contact
(913) 393-0700
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Central Time (US & Canada)
310 N Lindenwood Dr Olathe, KS 66062
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Smith Specialty Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(681 Reviews)
Write a Review
Recent Reviews
ER
gravatar
Eric R.
Overland Park, KS
Mercedes-Benz 560SEL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2017
verified customer Verified Customer
Attention to details
I brought my 560SEL back to Smith's to diagnose a leak somewhere on the front of the car. I kept having stains appear on my driveway after driving the car. After diagnosing the source of the leak (steering box) I authorized the repairs. The cost was pretty high, and even though they explained I could probably do the repairs myself, I elected to have them do the repairs because I didn't want more stains on the driveway. The repairs were done quickly and I even got a discount when paying. The only problem was when I went out the parking lot to get the car, I noticed puddles of the same fluid under the front of the car. When I went back inside to ask, they explained it was "residual" fluids draining off the frame of the car. So, my thought is, after spending nearly $1500 on repairs, wouldn't you think they could have cleaned up their mess a little better? I had to go to a car wash and power wash the front of the car so it would leave oil stains on the drive way when I got home. It's the attention to details that make the difference between a "good shop" and a "GREAT SHOP" you want to come back to time after time. That's the only reason I didn't award 5 Stars. I still highly recommend their shop and will continue to use them for service.
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