ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 24 days ago
DOLLY L. on 08/27/2017
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"Awesome people are there to give awesome service."
Great auto repair shop!
Vehicle: Hyundai Sonata
Service Date: 08/25/2017
Review Created: 08/27/2017 02:26 PM
STEVE K. on 08/26/2017
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"Very satisfied"
Smitty's Auto Repair did a great job on my Jeep Liberty. It's only been 5 days since I picked it up but I have had no complaints or problems so far. The only thing they forgot to do is reset the computer. Every time I start the jeep, the computer still tells me "Service Required".
Vehicle: Jeep Liberty
Service Date: 08/21/2017
Review Created: 08/26/2017 07:35 AM
Jim S. at Smittys Auto Repair responded on 08/27/2017

Steve, Thanks for the great review, sorry about the reset oversight.  Stop by and I will take care of it.  I will try not to flog the technician to terribly

WALTER I. on 08/26/2017
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"Quality hands on service."
Smittys offers old fashioned business practices. I take my truck in for service and repairs knowing the work is going to be done properly and at the quoted price. Jim is great to deal with.
Vehicle: Ford Ranger
Service Date: 08/24/2017
Review Created: 08/26/2017 01:02 AM
Jim S. at Smittys Auto Repair responded on 08/27/2017

Walter, Thank you for your patience as we waited for the parts store to deliver the correct items.  I am always happy to read reviews that seem more than generous. Thank You

Amanda S. on 08/25/2017
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Amanda said they were very fast, helpful and polite. They were reasonably priced and she will be using them again in the future.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 08/23/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Jim S. at Smittys Auto Repair responded on 09/07/2017

Amanda, Thank you for the kind review, We look forward to serving all of your vehicle needs in the future.

Chana H. on 08/21/2017
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"This place is the real deal."
This is a place you can trust. I've gotten really good, trustworthy service here on numerous occasions. I wouldn't take my car anywhere else.
Service Date: 04/03/2017
Review Created: 08/21/2017 01:06 PM
Jim S. at Smittys Auto Repair responded on 08/22/2017

Chana, Thank you for putting your trust in our shop.  Our goal is to make sure you are always comfortable with our service.  Smitty

Mark F. on 08/18/2017
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Spoke with Jack. He said this business is really awesome.
Vehicle: Honda Odyssey
Category: Service
Service Date: 08/07/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Jim S. at Smittys Auto Repair responded on 08/20/2017

Jack, Thank you for the kind review.

DIVVIA C. on 08/17/2017
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"Very friendly and affordable auto repair"
I have visited this location twice and have been very happy with the level of professionalism, pricing, and how they strive for a good customer experience. When my car broke down on the way to work, hey squeezed me in and accepted my unscheduled walk-in appointment. I will definitely use them in the future!
Vehicle: Hyundai Tucson
Service Date: 08/16/2017
Review Created: 08/17/2017 07:14 AM
Jim S. at Smittys Auto Repair responded on 08/18/2017

Divvia, Thank you for the kind review.  We are glad we were able to help.  We look forward to helping you in the future.  Smitty.

Geo C. on 08/17/2017
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Geo said the business is pretty good. The staff got everything done within two days. They had all the parts they needed.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Stephen M. on 08/09/2017
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Stephen said this business was helpful and gave him clear communication about the work.
Vehicle: Ford Focus
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Mark F. on 07/21/2017
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Mark said this business did what they said they were going to do and the price was good.
Vehicle: Acura TL
Category: Service
Service Date: 06/26/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Chase C. on 07/21/2017
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Chase said this business is very communicative and quick. He said he had a very good experience.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/03/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
ROSLYN C. on 07/02/2017
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"Excellent fast efficient service"
Jim was awesome and made a stressful day end on a great note!!
Vehicle: Ford Mustang
Service Date: 07/01/2017
Review Created: 07/02/2017 08:27 PM
Pat P. on 06/28/2017
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Pat said this business was patient and they were honest. Since she is a single elderly woman, she said she is happy they didn't treat her like she was a dumb broad.
Vehicle: Honda Accord
Category: Service
Service Date: 06/26/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Alexis C. on 06/24/2017
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Alexis said this business was quick. Even though it was not their fault, there ended up being more issues than she originally thought.
Vehicle: Dodge Dakota
Category: Service
Service Date: 06/19/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Darryl R. on 06/12/2017
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Darryl said when he picked up his vehicle the check engine light was on. He thought they would have caught that. He also still has a small leak.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 06/10/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Amari V. on 06/12/2017
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Amari said this business has really good service. He will definitely be back.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/09/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Debbie H. on 06/10/2017
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Debbie said she has already recommended them. She stated that Smitty was really busy, but he took her vehicle right in and got it repaired.
Vehicle: Toyota Avalon
Category: Service
Service Date: 05/19/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
a happy c. on 06/08/2017
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"the best shop in lake co"
From the moment I walked in I was impressed. The staff is friendly and knowledgable. Especially Shawn the service writer, good looking too. He made the car repair experience enjoyable. What a great guy! Did I mention how handsome he is? Smitty, give that man a raise! I highly recommend this shop, you have a customer for life!
Service Date: 06/08/2017
Review Created: 06/08/2017 12:05 PM
Tim W. on 06/07/2017
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Tim said they're honest and they don't try to get extra dollars from him.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 06/05/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
AMY S. on 06/03/2017
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"Honest, reliable, fair prices"
I loved that Mr. Smith jumped in the car with me, asked me what I was hearing and experiencing, drive and listened for himself, and then explained clearly what he thought was going on. When we got back to the shop, he took me into the repair bay and showed me exactly what he had found, allowed me to see it for myself, and gave me several options for repair. He explained everything patiently and worked quickly to make the repairs. The prices were extremely fair. It's so nice to know I found someone I can trust to take care of my car.
Vehicle: Chevrolet Traverse
Service Date: 05/30/2017
Review Created: 06/03/2017 07:59 AM
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