Sonju Two Harbors


Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49

841 Reviews

91% Would Recommend
99% Business Response
Latest Review about 3 hours ago
GARY P. on 08/20/2017
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"oil change @butler "
Nice waiting room
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/19/2017
Review Created: 08/20/2017 05:17 PM
DAVID F. on 08/19/2017
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"Kurt was wonderful to work with no pressure that's why we always look for Kurt when we need a car just an all-around nice guy top-notch salesman"
Staff is always nice to us even if they don't sell us a car
Vehicle: Chevrolet Equinox
Category: Sales
Sales Date: 08/15/2017
Review Created: 08/19/2017 03:00 PM
THOMAS G. on 08/17/2017
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" Service "
Good service
Vehicle: Jeep Cherokee
Category: Service
Service Date: 08/16/2017
Review Created: 08/17/2017 04:34 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 08/18/2017

Thank you Thomas!

JEFFREY G. on 08/17/2017
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"Ram Truck"
People were great to work with.
Vehicle: Ram 1500
Category: Sales
Sales Date: 08/12/2017
Review Created: 08/17/2017 04:18 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 08/18/2017

Thank you Jeffrey!

PHILIP S. on 08/16/2017
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"Wendy's team are extraordinary! "
They truly understand good customer service.
Vehicle: POLARIS RANGER 500 EFI 4X4
Category: Service
Service Date: 08/15/2017
Review Created: 08/16/2017 03:41 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 08/17/2017

Thank you Philip!

GABRIEL F. on 08/16/2017
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"Great service"
Wonderful people and service!
Vehicle: Chrysler 300
Category: Service
Service Date: 08/15/2017
Review Created: 08/16/2017 02:32 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 08/17/2017

Thank you Gabriel!

JACQUELINE M. on 08/16/2017
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"Friendly, helpful people"
I've had a very positive experience at your business. Nick wasn't able to help us right away, but Robert was a great 'helper' - answered our questions and more. Nick is a great "sales man". Very helpful and answered our questions and a whole lot more. I'm glad he gave me a 'tour' of the car before I left. Lots of "bells and whistles" but he explained everything well. Even for a not so high tech person to understand. He's very friendly and encouraging..... helps in making a very big purchase that I haven't done in many years. He followed through on some paperwork issues and got things squared away. Thank you Nick, for a very positive and encouraging car buying experience. I will recommend you to others! :-)
Vehicle: Ford Escape
Category: Sales
Sales Date: 08/10/2017
Review Created: 08/16/2017 02:28 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 08/17/2017

Thank you Jacqueline!

DIANE A. on 08/14/2017
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"Great service"
I purchased a car on a Saturday and received great service. The salesman listened well to my needs and priorities, he was very clear on what my options were, answered all my questions. I dont live in town and they were very accommodating in helping this transaction go smoothly! I'm very happy with my purchase.
Vehicle: Subaru XV Crosstrek
Category: Sales
Sales Date: 08/05/2017
Review Created: 08/14/2017 07:26 AM
Zuzana F., Internet Director at Sonju Two Harbors responded on 08/14/2017

Thank you Diane!

WILLIAM M. on 08/13/2017
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"Very Pleased"
I have had a number of Oil Changes at Sonju's and have never been disappointed.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 08/01/2017
Review Created: 08/13/2017 06:15 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 08/14/2017

Thank you William!

GREGORY A. on 08/11/2017
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"auto butler"
My car wash detailed extremely well
Vehicle: Ford Explorer
Category: Service
Service Date: 08/08/2017
Review Created: 08/11/2017 04:17 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 08/14/2017

Thank you Gregory!

DUANE E. on 08/11/2017
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"I have had good service so far,happy"
I had the auto butler done as well as a service.the outside of my truck was done to perfection but the inside was only half done the armor all was sprayed but never wiped down,it was as if the tech was called away after spraying it and it was forgotten.
Vehicle: Ford F-150
Category: Service
Service Date: 08/01/2017
Review Created: 08/11/2017 12:59 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 08/11/2017

Thank you Duane!

FRED M. on 08/10/2017
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"2017 Dodge truck."
Love the new truck. Great options! Wife says she loves it too. Beautiful Red truck. Drives so smooth. Thank you.
Vehicle: Ram 1500
Category: Sales
Sales Date: 08/02/2017
Review Created: 08/10/2017 02:12 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 08/11/2017

Thank you Fred!

CURT D. on 08/01/2017
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"Excellent customer service "
Quick and friendly service. Salesman Jay is the best!
Vehicle: POLARIS RANGER 570 MID SIZE
Category: Service
Service Date: 07/28/2017
Review Created: 08/01/2017 03:06 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 08/02/2017

Thank you Curt!

CHARLES S. on 07/31/2017
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"No hassle "
Quick, easy no complications whatsoever, Mary Dunlap even had a representative drive all the way to my job on site with paperwork to be signed in Hibbing, MN from Two Harbors. Jaw dropping customer service!
Vehicle: Chevrolet Traverse
Category: Sales
Sales Date: 07/25/2017
Review Created: 07/31/2017 04:15 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 08/01/2017

Thank you Charles!

INA N. on 07/31/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Charged more than I was quoted and was double scheduled which cause my car to be kept for six days"
The man who got me situated was helpful and nice, I think his name was John. But I was quoted for breaks and rotors and a fluid flush at one cost and then my bill was more then I was quoted. When I asked why the increased cost the guy said that he was new and didn't know and that Jon was gone for the day so he couldn't tell me.
Vehicle: Dodge Journey
Category: Service
Service Date: 07/28/2017
Review Created: 07/31/2017 02:31 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 08/01/2017

Thank you for letting us know. We will forward your info to our service manager for a review.

DAN S. on 07/31/2017
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"Great staff, great service"
We drove in late on afternoon, not able to start our tow vehicle to remove from our motor home. John took great care of us even with the late hour. You had the car for 3 days trying to find out what was wrong always keeping us informed. When the car was fixed Jim sent Matt to pick me up. Great service.
Vehicle: Saturn VUE
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017 02:26 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 08/01/2017

Thank you Dan!

MICHELLE M. on 07/30/2017
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"Wow"
Friendly staff and great service!
Vehicle: Jeep Cherokee
Category: Sales
Sales Date: 07/24/2017
Review Created: 07/30/2017 06:57 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 07/31/2017

Thank you Michelle!

JOSEPH S. on 07/30/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Double booked"
Double booked my auto butler appointment which created an extra long wait time. This is unacceptable especially when we have to drive 2 and a half hours one way to get service at your dealership.
Vehicle: Dodge Dart
Category: Service
Service Date: 07/26/2017
Review Created: 07/30/2017 12:47 PM
Zuzana F., Internet Director at Sonju Two Harbors responded on 07/31/2017

We completely agree. This should not be happening and we truly apologize for this bad experience.

ANNETTE S. on 07/29/2017
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"Great experience once again!"
Great staff and excellent experience.
Vehicle: Jeep Cherokee
Category: Sales
Sales Date: 07/20/2017
Review Created: 07/29/2017 04:45 AM
Zuzana F., Internet Director at Sonju Two Harbors responded on 07/31/2017

Thank you Annette!

DENNIS O. on 07/27/2017
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"Good service"
Good service
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 07/24/2017
Review Created: 07/27/2017 04:57 AM
Zuzana F., Internet Director at Sonju Two Harbors responded on 07/27/2017

Thank you Dennis!

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