South Charlotte Hyundai


Overall Rating 4.23/5Overall Rating 4.23/5Overall Rating 4.23/5Overall Rating 4.23/5rating 4.23

676 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 3.083335/5Overall Rating 3.083335/5Overall Rating 3.083335/5rating 3.083335rating 3.083335
Original
Overall Rating 2.29167/5Overall Rating 2.29167/5rating 2.29167rating 2.29167rating 2.29167
84% Would Recommend
100% Business Response
Latest Review 2 days ago
Sharon B. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service"
Great service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/24/2017 05:27 AM
Tiffany K. at South Charlotte Hyundai responded on 05/24/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

JOSEPH P. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service dept"
Anthony Peak a great help ,the service dept dosn"t know what they are doing
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/23/2017 03:56 PM
Tiffany K. at South Charlotte Hyundai responded on 05/24/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Marcia L. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I am always satisfied with my service at South Charlotte Hyundai. They are courteous and keep me informed during the process.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/23/2017 03:42 AM
Tiffany K. at South Charlotte Hyundai responded on 05/23/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Stephen S. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"60,000 mile service! "
Great appointment.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/19/2017 06:00 PM
Tiffany K. at South Charlotte Hyundai responded on 05/20/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Jacquelyn H. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close, personel polite and good at what they do, they wash my car on the way out"
*****
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/19/2017 10:19 AM
Tiffany K. at South Charlotte Hyundai responded on 05/19/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

ERIC R. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding"
The people were outstanding and very courteous
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/18/2017 11:50 AM
Tiffany K. at South Charlotte Hyundai responded on 05/18/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Marlene B. on 05/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Above Average and very timely!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/17/2017 06:19 AM
Tiffany K. at South Charlotte Hyundai responded on 05/17/2017

Thanks for taking the time to respond, we are happy we could take care of your service needs.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Verified Customer on 05/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good job"
Very professional people
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/16/2017 01:53 PM
Tiffany K. at South Charlotte Hyundai responded on 05/17/2017

We applogize that you didn't have an exceptional experince I will have Brian our service manager contact you with in 48 hrs. If you would also like I could have the advisor that helped you, give you a call and explain what all was done at the time of service.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

 

Tara W. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Excellent service department. Customer satisfaction is their priority. Prompt service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/16/2017 11:00 AM
Tiffany K. at South Charlotte Hyundai responded on 05/16/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service. I'll be sure to let Linda know to keep up the great work.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

William R. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
N/A
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/05/2017
Service Type: Repair
Review Created: 05/13/2017 09:41 AM
Tiffany K. at South Charlotte Hyundai responded on 05/13/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Verified Customer on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AMAZING TEAM"
I have brought my past 2 cars for South Charlotte Hyundai. Everyone is very friendly, knowledgeable, and know how to get the job done.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/11/2017 10:10 AM
Tiffany K. at South Charlotte Hyundai responded on 05/11/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service. 


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Marilyn V. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and Timely Service"
Did exactly what was needed, no more no less. Professional attitude.
Vehicle: 2011 Hyundai Azera
Category: Service
Service Date: 05/05/2017
Service Type: Repair
Review Created: 05/09/2017 12:06 PM
Tiffany K. at South Charlotte Hyundai responded on 05/09/2017

Thanks for taking the time to respond, we are happy we could take care of your service needs.



Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

CHRISTINE S. on 05/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Care "
Having my car serviced at South Charlotte Hyundai, I always feel 100% confident that I am receiving the highest quality in car care. The technicians are brilliant at diagnosis and repair, and the service staff do an amazing job explaining the process. Professionalism with a smile!
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 05/02/2017
Service Type: Maintenance
Review Created: 05/08/2017 05:39 PM
Tiffany K. at South Charlotte Hyundai responded on 05/09/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service. I'll be sure to let everyone know to keep up the great work. 


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

MARY L. on 05/08/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Was treated well when I purchased, so hopefully future service will be not as long a wait 2hrs. Overall at purchase, all sales people and others were great"
Very pleased with my new car (a 2016 purchased 1/28/17) and everyone worked with me well. Next time, I will have service scheduled other than 11am on Friday.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 04/28/2017
Service Type: Maintenance
Review Created: 05/08/2017 09:19 AM
Tiffany K. at South Charlotte Hyundai responded on 05/09/2017

We applogize that you didn't have an exceptional experince I will have Brian our service manager contact you with in 48 hrs.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Verified Customer on 05/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
Great customer service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/29/2017
Service Type: Repair
Review Created: 05/06/2017 03:57 PM
Tiffany K. at South Charlotte Hyundai responded on 05/08/2017

Thanks for taking the time to respond, we are happy we could take care of your service needs.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Verified Customer on 05/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, courteous service"
Excellent
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/28/2017
Service Type: Maintenance
Review Created: 05/06/2017 08:05 AM
Tiffany K. at South Charlotte Hyundai responded on 05/08/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Xiomara V. on 05/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mantenimiento del auto"
Me gusta mucho venir a Hyundai, son muy amables
Rapido el servicio y muy limpio
Lo recomiendo a todos mis amigos!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/28/2017
Service Type: Repair
Review Created: 05/06/2017 04:49 AM
Tiffany K. at South Charlotte Hyundai responded on 05/08/2017

Gracias por tomarse el tiempo para responder, estamos felices de poder ofrecerle un servicio excepcional.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Verified Customer on 05/05/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Employees are not truthful or they don't know their own process"
They claim to put cars through a car wash process but I appears they simply splash some water and wipe it down. Can see streaks of residue from towel left on car. Claims to have vacuumed the inside but no changes in the interior, the dirt is still left as it was before going in for service. I don't care that my car wasn't washed, I just don't like the way the employee gave me so much bs about it the whole car wash process and presenting it as if it were. Just be truthful or really know your process.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 05/02/2017
Service Type: Maintenance
Review Created: 05/05/2017 12:45 PM
Tiffany K. at South Charlotte Hyundai responded on 05/05/2017

We applogize that you didn't have an exceptional experince I will have Brian our service manager contact you with in 48 hrs.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

JOHN R. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"well done"
well done
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 05/02/2017
Service Type: Maintenance
Review Created: 05/05/2017 10:55 AM
Tiffany K. at South Charlotte Hyundai responded on 05/05/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Verified Customer on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient and Friendly"
Friendly staff made it a timely, and painless experience.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/26/2017
Service Type: Maintenance
Review Created: 05/05/2017 06:36 AM
Tiffany K. at South Charlotte Hyundai responded on 05/05/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Displaying Review 1 - 20 of 676 in total