South Charlotte Hyundai


Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25

866 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 3.1428586/5Overall Rating 3.1428586/5Overall Rating 3.1428586/5rating 3.1428586rating 3.1428586
Original
Overall Rating 2.35714/5Overall Rating 2.35714/5rating 2.35714rating 2.35714rating 2.35714
84% Would Recommend
100% Business Response
Latest Review 2 days ago
Verified Customer on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The turn around and all of the agents I've dealt with were very professional "
Awesome dealership
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/19/2017 02:01 PM
Tiffany K. at South Charlotte Hyundai responded on 08/21/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service at your last visit.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Robert D. on 08/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely and not over priced"
Oil change and general maintenance, staff is always nice and never running behind
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/19/2017 04:14 AM
Tiffany K. at South Charlotte Hyundai responded on 08/21/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service at your last visit.



Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service"
Great staff with fast reliable service.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/18/2017 06:58 PM
Tiffany K. at South Charlotte Hyundai responded on 08/21/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service at your last visit.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Anne H. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service as usual!"
The people at South Charlotte Hyundai are always pleasant and professional and patiently answer all my questions. Any maintenance or work that is needed is finished in a timely manner and is well done.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/18/2017 06:15 PM
Tiffany K. at South Charlotte Hyundai responded on 08/21/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service at your last visit. 



Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Ervin P. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, Professional Service"
Service was completed quickly and professionally.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 05:39 PM
Tiffany K. at South Charlotte Hyundai responded on 08/21/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service at your last visit.



Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Valerie A. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Great customers service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/18/2017 05:19 PM
Tiffany K. at South Charlotte Hyundai responded on 08/21/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service at your last visit.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent all around"
Purchased the car in January, two issues I have had since have been dealt with efficiently and were not the fault of the dealer
First oil change was free, and done quickly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/18/2017 01:42 PM
Tiffany K. at South Charlotte Hyundai responded on 08/21/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service at your last visit.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Lynn L. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Much Improved"
The attitude of the service personnel from the bottom to the top was so bad in my first experience with them I swore I would never return. (My brand new car's sunroof caught fire after I'd only had it for two weeks. The service response was the worst I had ever had at an auto dealership.) This time it was professional, efficient, friendly, and competent. Please keep it up and I'll return.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 08/16/2017 04:35 PM
Marshall M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick and easy"
super easy - was give a loaner while car was being worked on
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/16/2017 11:19 AM
Tiffany K. at South Charlotte Hyundai responded on 08/17/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service at your last visit.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Caroline P. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Customer service is always great
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 04:49 PM
Tiffany K. at South Charlotte Hyundai responded on 08/16/2017

Thanks for taking the time to respond, we are happy Billy could provide you with exceptional service at your last visit.



Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Nafiu B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best services "
A great place to service your car
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 03:48 PM
Tiffany K. at South Charlotte Hyundai responded on 08/16/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service at your last visit.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
We are very happy with all the servicing we have had on my car.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/15/2017 03:31 PM
Tiffany K. at South Charlotte Hyundai responded on 08/16/2017

Thanks for taking the time to respond, we are happy Patrick could provide you with exceptional service at your last visit.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Linda L. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Will return to this dealership for service.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:59 PM
Tiffany K. at South Charlotte Hyundai responded on 08/16/2017

Thanks for taking the time to respond, we are happy Linda could provide you with exceptional service at your last visit. I'll be sure to let her know to keep up the great work. 



Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Antony A. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
Good service
Polite and friendly people
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 11:31 AM
Tiffany K. at South Charlotte Hyundai responded on 08/15/2017

Thanks for taking the time to respond, we are happy we could take care of your service needs.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Jeffrey W. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Everything from scheduling appointment on-line to the friendly and professional staff at South Charlotte is outstanding!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 08/14/2017 12:06 PM
Tiffany K. at South Charlotte Hyundai responded on 08/15/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service at your last visit.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Shanita D. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
No long waiting
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/14/2017 06:38 AM
Tiffany K. at South Charlotte Hyundai responded on 08/14/2017

Thanks for taking the time to respond, we are happy Patrick could provide you with exceptional service at your last visit.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Tracee M. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THANK YOU PATRICK"
I am so thankful for Patrick's customer service. From the moment I first talked with him until the repairs were complete, he reassured me he would take care of everything and he did. I will definitely go back.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/14/2017 04:50 AM
Tiffany K. at South Charlotte Hyundai responded on 08/14/2017

Thanks for taking the time to respond, we are happy Patrick could provide you with exceptional service at your last visit. I'll be sure to let him know to keep up the great work. 


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Olivia B. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Spectacular Service"
I came to this dealership in a last resort option after buying my car from Bob Mayberry. The recent change of ownership competely changed the atmosphere and the way valued customers were treated there down there. From there I gave Keffer a chance until I was haggled for maintenance updates that were far from my car's actual needs. South Charlotte was my only option left in the charlotte area and I am so glad I gave you all the chance. I have been pleased in every aspects from your service department. From the services that were recommended and preformed to the timely manner in which they were completed, even down to the last minute appointments I have requested, I have never been let down or lead astray. You guys have an awesome team and a HUGE thank you to Patrick for making sure all of my needs are taken care of with out hesitation. Without him, I'm not so sure I would still be a Hyundai customer.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/13/2017 03:27 PM
Tiffany K. at South Charlotte Hyundai responded on 08/14/2017

Thanks for taking the time to respond, we are happy Patrick could provide you with exceptional service at your last visit. We look forward to your next visit. 

Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

JEFFREY D. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tucson"
Everyone is courteous and they have been servicing my hyundai for years
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/12/2017 07:18 AM
Tiffany K. at South Charlotte Hyundai responded on 08/12/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service at your last visit.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

Colin R. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service!"
Went above and beyond to provide very affordable service!
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 10:20 AM
Tiffany K. at South Charlotte Hyundai responded on 08/11/2017

Thanks for taking the time to respond, we are happy we could provide you with exceptional service at your last visit.


Tiffany King
Service Appointment Coordinator
tkingholley@southcharlottehyundai.com
704-551-0664 x4118

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