South Seneca Car Care


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388 Reviews

99% Would Recommend
Latest Review 3 days ago
GORDON R. on 09/22/2017
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"Gordon & Bonnie Rogers"
Coleen and Mitch have always provided prompt and efficient service on all of our vehicles st a fair price
Vehicle: GMC Sierra 1500
Service Date: 09/19/2017
Review Created: 09/22/2017 03:54 PM
Debbie B. on 09/19/2017
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Debbie said if this business doesn't fix it right the first time they will keep at it until it is done right.
Vehicle: Toyota Prius
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/22/2017

Thank you so much Debbie for your kind words.  It means alot that you noticed this.  We look forward to working with you in the future.

Lisa K. on 09/19/2017
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Lisa said the service was excellent. Colleen is the best.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 09/15/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Terri M. on 09/18/2017
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Terri said the staff was very professional. They listened to her, and they got her vehicle. She has no complaints about the price. There are other issues with her vehicle, and she will have them fix them. She was very pleased.
Vehicle: Honda Accord
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/19/2017

Terri, thank you so much! We appreciate your kind words and review. We look forward to working with you in the future!

JOHN H. on 09/07/2017
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"Love the place!"
They are always so friendly and courteous. I love the honesty and recommend
Vehicle: Dodge Grand Caravan
Service Date: 09/01/2017
Review Created: 09/07/2017 06:07 AM
Coleen S., Owner at South Seneca Car Care responded on 09/07/2017

John, thank you so much for the kind review.  Honesty is one of our top priorities!! We look forward to working with you in the future!

Kay H. on 09/06/2017
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Kay said the staff did a wonderful job. They are reasonably priced and they kept her informed on the progress with her vehicle.
Vehicle: Dodge Ram Van
Category: Service
Service Date: 08/17/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/07/2017

Kay, thank you so much!! It is important to us that you understand the repairs that are being done on your car! We appreciate your business! We look forward to seeing you in the future!

James S. on 08/25/2017
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James said the person that helped him showed him what the parts they replaced looked like.
Vehicle: Saturn SC 2dr
Category: Service
Service Date: 08/22/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/12/2017

James, thank you so much for the kind review.  We decided a long time ago, that we would explain the repair to the customer, so that they would feel comfortable with what was being done.  We appreciate your business!

DON B. on 08/20/2017
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"like family"
colleen was very nice. up front and imformative about what my car needed. i also felt they are very reasonable on the cost.
Vehicle: Chrysler PT Cruiser
Service Date: 08/18/2017
Review Created: 08/20/2017 12:51 PM
Coleen S., Owner at South Seneca Car Care responded on 08/22/2017

Don, thank you so much your kind words!! Honesty and integrity are so important to us.  It means the world to us that you noticed! We look forward to working with you in the future!!

Gene H. on 08/17/2017
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Gene said the business is always honest and they tell it like it is.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/19/2017

Thank you so much Gene! The owner believes very strongly in honesty and protecting the customer.  Thank you so much for your kind words and loyalty!

Janet M. on 08/15/2017
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Janet said the business was convenient, the staff was nice and her overall experience was very good. She also said she appreciates the business taking care of her.
Vehicle: Kia Soul
Category: Service
Service Date: 08/10/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/12/2017

Thank you so mcuh Janet!  We appreciate your business so much!
We look forward to working with you agian in the future!

Melissa T. on 08/12/2017
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Spoke with Saisha. She said the staff got her in and out. They vacuumed her vehicle and made it look nice.
Vehicle: Ford Focus
Category: Service
Service Date: 08/10/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/11/2017

Thank you so much!!! We have always tried to go above and beyond with each customer.  It means alot that you noticed! We look forward to working with you in the future!

Cindy P. on 08/12/2017
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Cindy said she met the owner through her employer.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 08/09/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/19/2017

Cindy, thank you so much for your fantastic review! Recommendations through referrals mean the world to us! We appreciate your business and look forward to seeing you in the future!

ED L. on 08/05/2017
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"Friendly people"
Quick and great service can't beat the service anywhere
Vehicle: Chrysler PT Cruiser
Service Date: 08/04/2017
Review Created: 08/05/2017 06:40 AM
Coleen S., Owner at South Seneca Car Care responded on 08/07/2017

Thank you so much Ed. I appreciate customers like you  so much

Debbie M. on 08/04/2017
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Debbie said this business was clean, the front desk was neat and organized. Colleen was knowledgeable.
Vehicle: Ford Focus
Category: Service
Service Date: 08/02/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/19/2017

Thank you so much Debbie! Making sure the customer is comfortable with the repair is very important to us.  It means alot that you noticed that! We appreciate your business!

Shawn B. on 08/04/2017
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Shawn said this business is friendly, fast, and they explained everything thoroughly.
Vehicle: Nissan Xterra
Category: Service
Service Date: 07/31/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/12/2017

Thank you so much Shawn! It is so important to us that the customer understands what is being repaired on their vehicle and why.  We appreciate your business! Come see us next time you need something!

Mary B. on 08/04/2017
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Mary said her overall experience was awesome. They took her right in. The vehicle was ready long before promised. They were very friendly, and polite.
Vehicle: Suzuki XL-7
Category: Service
Service Date: 08/02/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Walt K. on 08/04/2017
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Walt said the service was good, they were professional and he appreciated their help in getting his repairs done. However, he said the repairs were longer than expected.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 08/03/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/12/2017

Walt, thank you so much for your review.  The repair you had done is especially difficult and time consuming due to the fact that you have to soak the bolts.  We appreciate your patience and your business and hope to see you in the future!

Corrin J. on 08/01/2017
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"I'd use them again :)"
Sweet staff and very helpful. In from out of state, I found them in the little yellow Christian Business phone book. They rotated tires, changed the oil on my Jeep & answered some other maintenance questions for me.
Service Date: 08/01/2017
Review Created: 08/01/2017 08:04 PM
Coleen S., Owner at South Seneca Car Care responded on 08/07/2017

Thank you so much Corrin. I especially enjoyed the little boy baby, although your daughter is such a sweetheart. I appreciate your business and if you are in the area again and need anything just let me know.  Coleen

Jason B. on 07/31/2017
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Jason it was quick, good service. It was really reasonable in price.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/19/2017

Thank you so much Jason! We appreciate your kind words and your loyalty! We look forward to working with you in the future!

Christine B. on 07/31/2017
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Christine said this business was pretty good.
Vehicle: Dodge Neon
Category: Service
Service Date: 07/17/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 08/07/2017

Thank you Christine. If there is anything else you need please let me know.  Coleen

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