Front Royal, VA 22630
58.4 miles away
Review for Southern Auto Body
Brittany P. on 02/13/2013
Spoke with Scott. He said the paint looks great, but the bodywork was the exact opposite. There's still work that needs to be done, but he chose not to elaborate further. They didn't order the new unspecified piece. It was not ready when promised due to finding additional damages. He chose not to elaborate on how much longer it took. Also, he had to continue to contact this business whenever he wanted to receive updates. He was not kept informed and there was no communication due to the reason mentioned. He would not recommend this business due to the reason mentioned.
Service Date: 02/08/2013
Review Created: 02/13/2013
This review was collected via phone interview by Customer Research Inc.
Olaf H. at Southern Auto Body responded on 02/26/2013
this car had the lower rocker molding slightly out of adjustment (1/8-1/4) inch . We took the car back in and heated the molding up so it would align perfectly. No other issues that I'm awhere of. We show having called her 4 times during a week long repair.