Spoke with Joseph. He said there was some miscommunication during the repairs because there was no insurance company involved.The party who damaged the vehicle agreed to pay for the repairs.They had some miscommunication between the party paying and the business. They also called from the business and told his wife a window had been smashed and they would be adding the cost of repair to the bill. She argued because they were the ones responsible for breaking the window. The manager took over the situation and straightened everything out. The business took care of the cost of the window. They told him the battery in the vehicle was bad because it had gone dead 2 times but there was nothing wrong with the battery before the accident. He did not elaborate on what was done about the battery. He has used this business before and they did a great job. The final results of their work on this visit was also great and he really appreciated the manager's efforts to straighten out any miscommunication.