Reinhardt's German Auto Haus


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

498 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 9 days ago
MARK C. on 08/07/2017
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"Quality work "
Reinhardt's German Auto Haus helped to change a rear view camera and did it quickly and at a very fair price
Vehicle: BMW 6 Series
Service Date: 07/10/2017
Review Created: 08/07/2017 08:49 PM
STEVE B. on 07/28/2017
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"Scheduled Maintenance"
As always Jorge and his crew did a great job. Got us in and out as promised and gave us a heads up on what the car will need in the future.
Vehicle: Mercedes-Benz GLK-Class
Service Date: 07/26/2017
Review Created: 07/28/2017 07:04 AM
LARRY M. on 07/25/2017
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"Repair to my CL500"
Not happy that I was charged $49 for the tow truck delivery. I suppose that was for you telling him where to place my vehicle. Gee!
Vehicle: Mercedes-Benz CL-Class
Service Date: 07/21/2017
Review Created: 07/25/2017 04:20 AM
Waseen C. on 07/25/2017
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Waseen said he had an issue with his vehicle for 6 weeks and this was the only business that was able to find the problem. He said he is very pleased with the service and he would absolutely recommend them to others.
Vehicle: Porsche Boxster
Category: Service
Service Date: 07/10/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Darlene A. on 07/25/2017
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Darlene said the business has a pleasant staff and they do a great job. They are honest and trustworthy, which is why she will keep going back.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 07/21/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Rod B. on 07/25/2017
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Rod said this business is straight forward and they have a quick turnaround.
Vehicle: Porsche 914
Category: Service
Service Date: 07/13/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Chad D. on 07/21/2017
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Chad said this business did a decent job but they made a mess of the inside of his vehicle.
Vehicle: Audi A4
Category: Service
Service Date: 06/29/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Kazem G. on 07/18/2017
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Kazem said the staff is very personable and very courteous. They tried their best to give him the help he needed and reached out. They took that extra step to get him what he needed and he appreciates that a lot. He will always take his vehicle to them because he knows they do a great job. They will get repetitive business from him.
Vehicle: Mercedes-Benz R350
Category: Service
Service Date: 07/11/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
GENE P. on 07/12/2017
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"EOS Service"
As always excellent service provided for my brides EOS. Great people here. Wouldnt trust anyone else on her car.
Vehicle: Volkswagen Eos
Service Date: 07/10/2017
Review Created: 07/12/2017 04:19 AM
OLRICK J. on 07/05/2017
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"BMW "
Not only do they do a Great job but The staff is very personable and loyal to their customers.
Vehicle: BMW X5
Service Date: 06/23/2017
Review Created: 07/05/2017 02:43 PM
Hector C. on 07/01/2017
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Hector said the business did a good job.
Vehicle: BMW 745Li
Category: Service
Service Date: 06/28/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
Holley G. on 06/21/2017
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Holley said after she left this business, her oil light came on and she had to add oil to her vehicle. She would recommend this place.
Vehicle: Audi A4
Category: Service
Service Date: 06/19/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
MARY P. on 06/20/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Not returning"
You broke my tail light on my car. I will not be returning to your business. I have to take it to the dealership to be fixed.
Vehicle: Volkswagen New Beetle
Service Date: 06/19/2017
Review Created: 06/20/2017 09:54 PM
ADRIAN C. on 06/19/2017
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"Great place"
Very good place whit great people.
Vehicle: BMW 335i
Service Date: 06/14/2017
Review Created: 06/19/2017 07:25 AM
WILLIAM C. on 06/18/2017
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"Friendly"
Knowledgeable
Vehicle: Mercedes-Benz E320
Service Date: 06/14/2017
Review Created: 06/18/2017 01:08 PM
LINDA B. on 06/17/2017
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"Excellent Service"
I have been a customer of Reihardt's German Auto Haus for over two years. They keep my 2003 Mercedes in excellent running condition. I have had a few urgent issues come up and they always seem to work me in even though their shop is always very busy. I appreciate their loyalty to their clients.
Vehicle: Mercedes-Benz E320
Service Date: 05/15/2017
Review Created: 06/17/2017 04:05 PM
Hayden S. on 06/14/2017
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Hayden said this business forgot to plug his brake lights back in after the service was performed.
Vehicle: Audi TT
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
T.J B. on 06/12/2017
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"The overall expertise on repair German automobiles"
Timely communication on repair cost and status of vehicles repairs is an area that needs attention. Gave 3 stars as the lack of communication creates some distrust about the work performed.
Vehicle: Mercedes-Benz E320
Service Date: 05/23/2017
Review Created: 06/12/2017 07:39 AM
Jean W. on 06/10/2017
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Spoke with Steve. He said this business has always been responsive and fair.
Vehicle: Mercedes-Benz E430
Category: Service
Service Date: 06/08/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
MELANIE B. on 06/01/2017
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"2003 Nissan"
As always they did a great job!!
Vehicle: Nissan Maxima
Service Date: 05/30/2017
Review Created: 06/01/2017 05:22 AM
Displaying Review 1 - 20 of 498 in total