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Southwest Car Care Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,463 Reviews)
99
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

We are a full service automotive repair facility in Katy, TX that has been family owned and operated since 1991. Here at Southwest Car Care we offer a wide range of services and repairs for your vehicle. Everything from a simple oil change all the way to engine and transmission replacements. We also do engine performance/diagnostics so We are a full service automotive repair facility in Katy, TX that has been family owned and operated since 1991. Here at Southwest Car Care we offer a wide range of services and repairs for your vehicle. Everything from a simple oil change all the way to engine and transmission replacements. We also do engine performance/diagnostics so when that pesky check engine light comes we are the guys to call.

Typs of Services/Repairs: Oil Change, Coolant Flushes and Coolant System Repairs, Transmission Flushes, Fuel System Cleaning, Brakes, Suspenion, Steering, Charging and Starting Systems, A/C and Heating, Alignments, Tune-ups, Engine Diagnostics ...more

Categories
Auto Repair, Auto Maintenance, Domestic Auto Repair
Contact
(281) 579-9092
Open
Business Hours

Business Hours

Mon
6:00 AM - 6:00 PM
Tue
6:00 AM - 6:00 PM
Wed
6:00 AM - 6:00 PM
Thu
6:00 AM - 6:00 PM
Fri
6:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
803 S Mason Rd Ste 514 Katy, TX 77450
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Southwest Car Care Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,463 Reviews)
Write a Review
Recent Reviews
JB
John B.
Houston, TX
Subaru Impreza
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/27/2013
verified customer Verified Customer
Category: Service
John said he was very disappointed with the overall experience because he explained to the representative before the service that he had an important engagement to attend the day of the service. The business forgot to attach the O rings while installing the power steering pump, requiring a trip to the Subaru dealership to have the problem corrected. The time it took to correct the problem inconvenienced him for 2 days. For this reason, he won't recommend this business. He said he appreciates the business refunding him $51.
Not Recommended
JAMES M. from Southwest Car Care Center responded on 03/29/2013 01:51 PM
The customer supplied his own parts for this repair and the power steering pump he supplied us with did not come with new orings. As the customer stated we did refund him the money that Subaru charged him although it is our policy not to give warranty on jobs where the customer has supplied the parts.
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