Review for The Spot Automotive
Melinda S. on 12/26/2013
Melinda said when she was watching them service her vehicle she noticed an employee constantly texting on his phone, which caused a delay. She said she spoke with the manager about the issue and she was told he would be taking care of it.
Vehicle: Nissan Maxima
Service Date: 12/23/2013
Review Created: 12/26/2013
This review was collected via phone interview by Customer Research Inc.
Juan P. at The Spot Automotive responded on 01/06/2014
I sincerely apologize for this. The issue was addressed with all of our employees as stated.