Wendy said she was not satisfied at all with her overall service experience because she's taken her vehicle in multiple times for repairs to her vehicle, and everytime this business has not fixed it properly. She also mentioned that the paint job was tacky and because she owns a Lexus, she expected it to look better. Wendy also mentioned that the business' customer service and treatment towards their customers is bad because they told her the wrong time to pick up her vehicle and the associate said he couldn't help her. She would not reccomend this business to anyone because of these issues.
Not Recommended
This review was collected via phone interview by Customer Research Inc.
Jason D. from Sprayglo Conyers responded on 06/24/2011 08:06 AM
This is a case where we absolutely messed up. Were I in your shoes, I would not recommend us to others either. However, rest assured I am willing to do whatever is necessary to correct the mistakes that were made and ensure that it doesn't happen to anyone else.
Jason D. from Sprayglo Conyers responded on 08/09/2011 06:38 AM
Problems have been addressed, corrected and customer is very satisfied.
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